Calls made outside the Apollo dialer
This is the whole point: a call placed from the Aircall app, a desk phone or a mobile still lands on the Apollo contact, not just the ones dialed inside Apollo.
Integration · Aircall to Apollo.io
Apollo runs your sequences and Aircall runs your phone numbers, and Aircall does not publish an Apollo app. We build the connection so every call lands on the right Apollo contact, outcomes update the sequence, and your reps stop logging calls by hand. It is a one-time setup by our team, not a monthly middleware subscription.
Aircall
Apollo.io
One call ends in Aircall. In Apollo.io:
Apollo has a dialer, but plenty of teams do not use it for everything. The company already has Aircall numbers, an IVR and a support queue; or it needs local numbers in several countries; or the account managers who take inbound calls are not Apollo users at all. So prospecting happens in Apollo and the phone system stays on Aircall.
The problem is the record. Aircall publishes apps for around forty CRMs and Apollo is not one of them, so calls made outside the Apollo dialer never reach the contact. Sequences keep emailing people who already spoke to a rep, and Apollo’s activity reporting only sees half the outreach. Connecting the two puts every call back on the contact and lets the sequence respond to it.
A typical setup. We adjust each line to how your team uses Aircall and Apollo.io.
Each Aircall event and exactly what it writes in Apollo.io. Pick an event to see its fields.
Call start time15 Sep, 4:00 pm
Shown in your time zone
Call length3 min 04 s
Stored the way Apollo.io expects
Call directionInbound
Inbound or outbound
TagsInterested
Matched to your own list of outcomes
Call recordingPlayable audio
Added once the file is ready
CommentsAsked for pricing
Saved as note text
Rep on the callMaria Lopez
Matched to the same person in Apollo.io
TagsInterested
Looked up in the outcome-to-stage list we agree with you
Sample values are made up. The exact fields are agreed with you in your scope.
We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.
Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.
This is the whole point: a call placed from the Aircall app, a desk phone or a mobile still lands on the Apollo contact, not just the ones dialed inside Apollo.
Someone who has just spoken to a rep should not get the next step of a sequence. Outcomes that mean stop, stop it, and we test that before go-live.
Apollo organises contacts under accounts. We match the caller to an existing contact and account before creating anything, so the account record does not fragment.
Not every Aircall number is a sales line. We agree which numbers and teams write into Apollo, so the support queue does not appear in prospecting reports.
Which Aircall numbers and teams connect, which outcomes stop a sequence, and what each disposition changes in Apollo. You get a written scope with a fixed one-time price.
Admin in Aircall — Owner rights stay with you — and an Apollo user with a permission profile covering the work. Nothing for your team to install.
We make and miss test calls on each number and check every contact, account, disposition, task and stopped sequence in Apollo.
A short document of what is connected. It runs in your own accounts, with no monthly fee from us.
Test call passedEvery field in the table checked
LiveWatched for the first week
Starting price for connecting Aircall and Apollo.io, built and tested. Larger mappings get a fixed quote in writing before we start.
No monthly fee from us. Additional support is available as needed, whenever you request it.
Not in its own app directory. Aircall publishes apps for around forty CRMs — HubSpot, Salesforce, Pipedrive, Zoho and others — but not Apollo, so the connection has to be built.
Because not every call goes through Apollo. Teams keep Aircall for inbound, IVR, support and local numbers, and those calls would otherwise never reach the contact.
When the outcome says it should. A booked meeting or a clear no stops the sequence for that contact; a no answer leaves it running.
No. You pay once for the setup. Unlike Zapier, Make and similar middleware subscriptions, there is no monthly or per-task charge from us. Your Apollo and Aircall plans are unchanged.
Thirty minutes on how your team uses Aircall and Apollo.io. You leave knowing what we would build and what it would cost.
Call ended03:04 · inbound
Contact stage updatedMeeting booked
Call-back taskAssigned to the contact owner
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