New Integrations are a one-time setup from $100, with no monthly fees from us. See all 550 →

Integration · Aircall to HubSpot

HubSpot and Aircall integration

We connect Aircall and HubSpot so every call, tag and missed call lands on the right contact and deal. It is a one-time setup by our team, not a monthly middleware subscription.

  • From $100, one-time setup
  • No monthly fees from us
  • Tested on your own calls before go-live
Get a written scope
Aircall HubSpot

One call ends in Aircall. In HubSpot:

  1. Call logged on the contactLength, direction and the rep who took it
  2. Recording attachedPlayable from the HubSpot call activity
  3. Tag moves the deal“Interested” sets the stage you choose
One-time setup
From $100
Monthly fee from us
$0
Working days to a written scope
2
Working days to build and test
5–10

Get a fixed price for Aircall + HubSpot

One-time setup, no monthly fees. Tell us where to send it and we reply within 2 working days.

or

What we connect between Aircall and HubSpot

A typical setup. We adjust each line to how your team uses Aircall and HubSpot.

When this happensThis is what you get
A call endsA call activity on the matching contact, owned by the right HubSpot user
The call recordingAttached to that call activity
A tag on the callA deal stage or contact property you choose, per tag
A comment on the callA note on the contact
A missed call or voicemailA follow-up task for the contact owner
A caller who is not in HubSpot yetA new contact, checked against existing numbers first

Field mapping, event by event

Each Aircall event and exactly what it writes in HubSpot. Pick an event to see its fields.

1. Trigger · Aircall When a call ends Every answered and missed call in Aircall
2. Action · HubSpot Log the call activity In HubSpot, on the contact — On the contact timeline
HubSpot field Mapped from What happens
Activity date Call start time15 Sep, 4:00 pm Shown in your time zone
Call title Caller number+1 415 555 0142 “Aircall call with” plus the number
Direction Call directionInbound Inbound or outbound
Call status Answered or notAnswered Answered → completed, unanswered → no answer
Call length Call length3 min 04 s Stored the way HubSpot expects
Recording Call recordingPlayable audio Added once the file is ready
Call owner Rep’s emailmaria@yourcompany.com Matched to the same person in HubSpot
Contact Matched by phone number+1 415 555 0142 A new contact is created only if none match
1. Trigger · Aircall When a call is missed Nobody picked up in time
2. Action · HubSpot Create a task In HubSpot, for the contact owner — A call-back nobody forgets
HubSpot field Mapped from What happens
Task title Caller number+1 415 555 0142 “Call back” plus the contact name, or the number if unknown
Task notes Why it was missedNo agent answered Written in plain words
Due Your follow-up windowWithin 1 hour Set to how fast your team calls back
Priority Call directionInbound Missed inbound calls → high priority
Assigned to Contact ownerMaria Lopez Falls back to the rep who was on the line
1. Trigger · Aircall When a call is tagged A rep adds a tag to the call
2. Action · HubSpot Update the deal In HubSpot — Moves one deal, not all of them
HubSpot field Mapped from What happens
Which deal Most recent open dealNorthwind — 12 seats On the matching contact, owned by the rep on the call
Deal stage Call tagInterested Looked up in your tag → stage list below
Last call tag Call tagInterested Kept on the deal so reports can filter by tag
Aircall tagHubSpot deal stageWhat happens
InterestedQualified to buyDeal moves forward
Meeting bookedAppointment scheduledDeal moves forward
Not interestedClosed lostDeal closes
Call back laterNo stage changeA follow-up task is created

Example tags on a standard sales pipeline. Yours will differ; we agree them with you.

1. Trigger · Aircall When a comment is added A rep writes a comment on the call
2. Action · HubSpot Save a note In HubSpot, on the contact — The comment appears on the contact timeline
HubSpot field Mapped from What happens
Note Comment textAsked for pricing for 12 seats Latest comment, with the rep’s name
Note date Comment time15 Sep, 4:05 pm Shown in your time zone
Contact Same contact as the call+1 415 555 0142 Linked to the same record as the call
1. Trigger · Aircall When a contact is added A rep saves a new contact in Aircall
2. Action · HubSpot Create or update the contact In HubSpot — Never creates a second copy
HubSpot field Mapped from What happens
Duplicate check Email, then phonemaria@northwind.com Updates the existing contact if one matches
Phone number Contact phone+1 415 555 0142 Stored in international format
Name First and last nameMaria Lopez —
Company Company nameNorthwind —
Email Contact emailmaria@northwind.com —

Sample values are made up. The exact fields and tags are agreed with you in your scope.

A one-time setup, not a monthly middleware bill

We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.

Web Repay integration setup Middleware subscription
What you pay One-time setup, from $100 (one-off) A monthly plan, often priced by tasks or operations
As call volume grows The same price, no per-task charges Costs rise with every call that syncs
Who builds and tests it We do, on your own Aircall calls Your team builds and maintains every step
Where it runs In your own Aircall and HubSpot accounts, documented Inside the middleware vendor’s platform
When something changes Additional support as needed, when you request it Your team fixes the broken steps

Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.

Where Aircall and HubSpot setups usually go wrong

Phone numbers written two ways

Aircall and HubSpot often store numbers in different formats. Left alone, a caller who already exists becomes a second contact. We match on a cleaned-up number before anything is created.

Recordings that are not ready yet

A recording can finish processing after the call has ended. We attach it once it is ready, so no HubSpot call activity is left without audio.

Contacts with more than one open deal

A tag like “Interested” has to update one deal, not all of them. We agree the rule with you, usually the most recent open deal owned by the rep on the call.

Reps matched to HubSpot users

If an Aircall rep is not matched to a HubSpot user, calls log without an owner. We match every rep before go-live.

How we set it up

  1. 1

    Tell us what should connect

    Which tags you use, what they should change in HubSpot, and who follows up missed calls. You get a written scope with a fixed one-time price.

  2. 2

    Give us access

    Admin access to Aircall and HubSpot for the setup. Nothing for you to install, and no new subscription to start.

  3. 3

    We build and test

    We connect the two tools, map every detail in the table above and test it with real calls before your team relies on it.

  4. 4

    Handover

    You get a short document of what is connected and how it behaves. It runs in your own accounts, with no monthly fee from us.

Agent working in a call centre
Test call passedEvery field in the table checked LiveWatched for the first week

What it costs

From $100 one-time setup

Starting price for connecting Aircall and HubSpot with calls, recordings, tags and missed-call tasks, built and tested. Larger mappings get a fixed quote in writing first.

No monthly fee from us. Additional support is available as needed, whenever you request it.

Get a written scope

Tell us what should happen in HubSpot when a call ends. We reply within 2 working days.

Free download

The integration health check

10 checks to make sure your website, CRM and dialer really are passing information between them.

We email you a copy too. No spam, and we never share your details. Privacy

From the blog

Further reading

All articles →

Questions about Aircall and HubSpot

Is there a monthly fee?

No. You pay once for the setup. Unlike Zapier, Make and similar middleware subscriptions, there is no monthly or per-task charge from us, so the cost does not grow as your team makes more calls.

Is Web Repay a middleware?

No. We are an integration team: we plan the connection between Aircall and HubSpot, set it up, test it on your calls and hand it over. Where a small connector layer is the most reliable route, we say so in your written scope and choose the option with the lowest running cost.

Will calls log against the right deal?

Calls always log to the contact. When a tag should change a deal and the contact has more than one open deal, we agree a rule with you before we build, and test it on a contact with several deals.

How long does it take?

You get a written scope and a fixed price within 2 working days. Most setups are built and tested within 5 to 10 working days of getting access.

What do you need from us?

Admin access to Aircall and HubSpot during the setup, and a short call to agree what should happen. You can remove our access once it is handed over.

Related

HubSpot setup & managementOngoing admin, workflows and integrations Aircall setup & managementNumbers, routing and dialer campaigns HubSpot and KixieIntegration HubSpot and DialpadIntegration Salesforce and AircallIntegration Pipedrive and AircallIntegration

Rather talk it through?

Thirty minutes on how your team uses Aircall and HubSpot. You leave knowing what we would build and what it would cost.

Call +91 82857 48750
Person at a desk using a laptop
Call ended03:04 · inbound Deal movedQualified to buy Call-back taskAssigned to the contact owner