Integration · Kixie to Pipedrive

Kixie and Pipedrive integration

Your reps call and text from Kixie and manage deals in Pipedrive. We connect them so every call, text and disposition lands on the right Pipedrive person and deal, and the pipeline moves without anyone updating it by hand. It is a one-time setup by our team, not a monthly middleware subscription.

  • From $100, one-time setup
  • No monthly fees from us
  • Tested on your own calls before go-live
Get a written scope
Kixie Pipedrive

One call ends in Kixie. In Pipedrive:

  1. Call logged as a Pipedrive activityOn the person, marked done, with the rep
  2. Disposition moves the dealThe stage you choose for each outcome
  3. Texts saved next to emailsSo the whole conversation is in one place
One-time setup
From $100
Monthly fee from us
$0
Working days to a written scope
2
Working days to build and test
5–10

Who connects Kixie and Pipedrive

Pipedrive is built around one idea: keep every deal moving to its next step. Kixie is built for reps who spend the day on the phone and in text messages, often with a power dialer running. Put together, they suit small and mid-sized sales teams perfectly, as long as the calls and texts actually reach Pipedrive.

Many of these teams already sync Gmail or Outlook with Pipedrive, so emails appear on each deal automatically. Calls and texts are the missing half. Connecting Kixie to Pipedrive puts them on the same person and deal, so a manager opening a deal sees the emails, the calls, the texts and what happened next, in order.

  • Inside sales teams on PipedriveReps power dial from Kixie and the deal stage updates from the disposition they choose.
  • Teams that sell over textKixie text conversations sit on the person, next to their email history.
  • Managers who run on activitiesPipedrive activity goals finally count the calls reps actually made.

What we connect between Kixie and Pipedrive

A typical setup. We adjust each line to how your team uses Kixie and Pipedrive.

When this happensThis is what you get
A call endsA call activity on the matching Pipedrive person, marked done and owned by the rep
The disposition the rep choosesThe deal stage, a label or a person field you pick, per disposition
The call recordingLinked from the call activity
A text message sent or receivedA note on the person, next to the calls and emails
A missed call or voicemailA call-back activity for the person’s owner, due when you decide
A caller who is not in Pipedrive yetA new person, checked against existing numbers first

Field mapping, event by event

Each Kixie event and exactly what it writes in Pipedrive. Pick an event to see its fields.

1. Trigger · Kixie When a call ends Every call made or received in Kixie
2. Action · Pipedrive Log the call activity In Pipedrive, on the person — Where your team already works
Pipedrive field Mapped from What happens
Activity date Call time15 Sep, 4:00 pm Shown in your time zone
Call length Call length3 min 04 s Stored the way Pipedrive expects
Direction Call directionInbound Inbound or outbound
Call outcome Call outcomeInterested Matched to your own list of outcomes
Recording Call recordingPlayable audio Added once the file is ready
Call notes Call notesAsked for pricing Saved as note text
Owner Rep’s emailMaria Lopez Matched to the same person in Pipedrive
Person Matched by phone number+1 415 555 0142 A new person is created only if none match
1. Trigger · Kixie When an outcome is set A rep marks how the call went
2. Action · Pipedrive Update the deal In Pipedrive — Moves one record, not all of them
Pipedrive field Mapped from What happens
Which deal Most recent open dealNorthwind — 12 seats On the matching person, owned by the rep on the call
Stage Call outcomeInterested Looked up in the outcome-to-stage list we agree with you
1. Trigger · Kixie When a call is missed Nobody picked up in time
2. Action · Pipedrive Create an activity In Pipedrive, for the person owner — A call-back nobody forgets
Pipedrive field Mapped from What happens
Title Caller number+1 415 555 0142 “Call back” plus the person name, or the number if unknown
Due Your follow-up windowWithin 1 hour Set to how fast your team calls back
Assigned to Person ownerMaria Lopez Falls back to the rep who was on the line

Sample values are made up. The exact fields are agreed with you in your scope.

A one-time setup, not a monthly middleware bill

We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.

Web Repay integration setup Middleware subscription
What you pay One-time setup, from $100 (one-off) A monthly plan, often priced by tasks or operations
As call volume grows The same price, no per-task charges Costs rise with every call that syncs
Who builds and tests it We do, on your own Kixie calls Your team builds and maintains every step
Where it runs In your own Kixie and Pipedrive accounts, documented Inside the middleware vendor’s platform
When something changes Additional support as needed, when you request it Your team fixes the broken steps

Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.

Where Kixie and Pipedrive setups usually go wrong

People with more than one open deal

A disposition should move one deal, not every deal on the person. We agree the rule with you, usually the most recent open deal owned by the rep.

Activities that count properly

Pipedrive reports on done and planned activities. We log calls as done and call-backs as planned, so your activity goals stay accurate.

Numbers written two ways

Kixie and Pipedrive can store the same number differently. We match on a cleaned-up number, so returning callers do not become duplicate people.

Reps matched to Pipedrive users

Every Kixie user is matched to a Pipedrive user, so calls, texts and activities have the right owner.

How we set it up

  1. 1

    List your dispositions

    Which Kixie dispositions you use and what each should change in Pipedrive. You get a written scope with a fixed one-time price.

  2. 2

    Access for the setup

    Admin access to Kixie and Pipedrive. Nothing for your reps to install.

  3. 3

    We connect and test

    We run a short dial session, send texts and set every disposition, then check each person and deal in Pipedrive.

  4. 4

    Handover

    A short document of every rule. It runs in your own accounts, with no monthly fee from us.

Colleagues on headsets working in an office
Test call passedEvery field in the table checked LiveWatched for the first week

What it costs

From $100 one-time setup

Starting price for connecting Kixie and Pipedrive, built and tested. Larger mappings get a fixed quote in writing before we start.

No monthly fee from us. Additional support is available as needed, whenever you request it.

Get a written scope

Tell us what should happen in Pipedrive when a call ends. We reply within 2 working days.

Questions about Kixie and Pipedrive

Can a Kixie disposition move a Pipedrive deal?

Yes. Each disposition can move the deal to a stage, set a label or update a field. We agree the rule for every disposition in your written scope.

Will Kixie texts show up in Pipedrive?

Yes. Texts sent and received in Kixie are saved on the Pipedrive person, so they sit alongside calls and synced emails.

Does this replace our Gmail sync with Pipedrive?

No. Keep your Gmail or Outlook sync as it is. We add Kixie calls and texts to the same people and deals, so everything is in one timeline.

Is there a monthly fee?

No. You pay once for the setup. Unlike Zapier, Make and similar middleware subscriptions, there is no monthly or per-task charge from us, so busy dial days do not cost more.

Related

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Rather talk it through?

Thirty minutes on how your team uses Kixie and Pipedrive. You leave knowing what we would build and what it would cost.

Call +91 82857 48750
Person working through a CRM on a laptop at a desk
Call ended03:04 · inbound Deal movedDemo booked Call-back taskAssigned to the contact owner