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Zendesk Sell setup & management setup · admin · automation

Zendesk Sell CRM Management

Zendesk Sell retires on 31 August 2027. We keep it running cleanly until you move, then plan and carry out the migration.

  • Keep Sell running — Day-to-day admin so the team can keep selling until the move.
  • Migration planning — A plan built around your process and the retirement date.
  • Migration — The move itself, checked before anything is switched off.
  • Setup of the new CRM — The destination configured so the team can start straight away.
From $100 a month Month to month, no minimum term Works with
Get a scope and price For your Zendesk Sell work · reply within 2 working days
or

  • No access needed
  • No contract
  • Price in writing
Zendesk Sell retires 31 August 2027Full access until thenData deleted when the subscription endsPipedrive migration tooling offeredWritten scope and price before you start

What we do on Zendesk Sell

Zendesk Sell setup, management and automation

Pick one of them or all of them.

Keep Sell running

Day-to-day admin so the team can keep selling until the move.

  • User and access changes
  • Pipeline and field tidy-ups
  • Reports kept working
  • Data kept clean and ready to move

Migration planning

A plan built around your process and the retirement date.

  • Destination CRM compared against your process
  • Field and stage mapping
  • Notes and activity history plan
  • Timeline well before retirement

Migration

The move itself, checked before anything is switched off.

  • Full data export
  • Trial migration on a copy
  • Checked by your team
  • Agreed cut-over date

Setup of the new CRM

The destination configured so the team can start straight away.

  • Pipelines and fields
  • Users and permissions
  • Integrations reconnected
  • A walkthrough for your team

Onboarding

How we start on Zendesk Sell

Including how access is granted in Zendesk Sell.

  1. Tell us your timeline

    Where Sell is used today and when you want to move.

  2. Access for an inventory

    A user who can see every pipeline, field and integration that has to move.

  3. Trial migration

    A test move on a copy, checked by your team before the real one.

  4. Cut-over and after

    An agreed cut-over date, then ongoing management of the new CRM if you want it.

Real situations

When teams bring us in on Zendesk Sell

We heard Zendesk Sell is being retired

The team uses Sell every day and needs to know what to move to, and by when.

What we doWe keep Sell running cleanly for now and write a migration plan with a target CRM, a timeline and a data map.

We are not sure what data we have

Years of deals, notes and custom fields sit in Sell, and not all of it is worth moving.

What we doWe list what is in Sell, agree with you what moves, and clean it before it goes.

Sales cannot stop while we switch

Changing CRM mid-quarter feels risky for a team that is still selling.

What we doWe move in stages, try the new CRM with a pilot group first, and switch everyone over when it is ready.

From Zendesk Sell’s own documentation

  • Being retired Zendesk has announced that Sell will be retired on 31 August 2027. Access continues until then; Sell data is deleted when the subscription ends or from that date. Source ↗
  • Migration path Zendesk has partnered with Pipedrive, which provides migration tooling for Sell customers. Source ↗

Cost

Priced for a small team, and it stays that way

One monthly fee for Zendesk Sell, with no minimum term.

From
$100/month

The starting price, for a single pipeline and a small team. Most teams this size need nothing more.

Not included — so there are no surprises

  • Your Zendesk Sell licence — you keep your own account and billing
  • Building new integrations to other systems — a separate one-off project
  • Data migration from another system
  • Bespoke development inside Zendesk Sell beyond configuration

Your price in writing within 2 working days.

Zendesk Sell limits

The Zendesk Sell limits that decide how it should be run

From Zendesk Sell’s own documentation, with sources.

Zendesk Sell — documented limits
LimitValueApplies to
Product availability Until 31 August 2027 All Sell customers source ↗
Sell data Deleted at subscription end, or from 31 August 2027 Under Zendesk’s data deletion policy source ↗

Checked September 2026. Plans change.

Free download

The CRM clean-up checklist

12 checks to find duplicates, dead deals and broken automations, and stop them coming back.

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Dialers that integrate with Zendesk Sell

Integrate Zendesk Sell with your dialer

Still typing call notes into Zendesk Sell? We connect Zendesk Sell to any of these 22 dialers, phone systems and AI voice agents once, so every call, outcome and recording lands on the right contact. A one-time setup, with no monthly fee from us.

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From the blog

Further reading

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Questions

Zendesk Sell CRM management — common questions

When is Zendesk Sell being retired?

Zendesk has announced that Sell will be retired on 31 August 2027. Customers keep full access until then.

What happens to our Zendesk Sell data?

Sell data is deleted under Zendesk’s data deletion policy when the Sell subscription ends or from 31 August 2027, whichever comes first — so export has to happen before then.

Is there a recommended migration path from Zendesk Sell?

Zendesk has partnered with Pipedrive, which provides migration tools for Sell customers. It is one option; the right destination depends on your process and other systems.

Should we keep managing Sell until we migrate?

If it still runs your pipeline, yes. Clean data migrates faster and with fewer surprises than data that has been left to drift.

How much does Zendesk Sell management cost?

From $100 a month. The exact price depends on users, volume and what needs setting up, and you get it in writing within 2 working days, without giving us access.

Is there a minimum term?

No. It is month to month with 30 days’ notice.

Free 30-minute call · no obligation

Talk to us about Zendesk Sell

Thirty minutes on what you need from Zendesk Sell, whether it is on this list or not.

  1. Keep Sell running — Day-to-day admin so the team can keep selling until the move.
  2. Migration planning — A plan built around your process and the retirement date.
  3. Migration — The move itself, checked before anything is switched off.

+91 82857 48750 support@web-repay.com

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Zendesk SellSetup & management Scope and priceIn writing, within 2 working days No minimum term30 days’ notice