Dialpad CRM Integrations
Connect Dialpad to any CRM. Auto-log call state changes, sync AI transcripts and update CRM records when Dialpad calls complete.
Common questions about Dialpad CRM integrations
Does Dialpad integrate with [CRM name]?
We build custom Dialpad integrations for 25 CRMs including HubSpot, Salesforce, GoHighLevel, Zoho, Pipedrive, ActiveCampaign, Close, Monday and more. Each integration is built to your exact field mapping and workflow requirements.
Does Dialpad have a Zapier integration?
Dialpad has native Zapier support, which works for basic integrations. For full field control, conditional logic, two-way sync, and custom disposition mapping, we recommend a direct API integration.
How does Dialpad send call data to the CRM?
When a call ends in Dialpad, the integration captures the call payload — disposition, duration, recording URL, agent, contact details — and writes it to the CRM as a call activity. Disposition is mapped to the correct CRM stage or status, recording is attached to the contact, and a follow-up task is created if configured. The rep doesn't touch the CRM.
How long does the Dialpad integration take to build?
Most Dialpad CRM integrations go live in 5–10 business days. We start with a 30-minute discovery call to understand your workflows and field mapping requirements, then build and test with real call data before handoff.