Website virus & malware removal

Website hacked?
We’ll fix it.

If your website redirects visitors to spam, shows a warning in Google or Chrome, or your host has suspended it, we remove the virus or malware, close the hole it came through and help get the warnings lifted.

  • WordPress and most other websites
  • Google and browser warnings handled
  • Hardened so it stays clean

What we do

Everything a hacked website needs.

Not just deleting the bad files, but finding out how they got there.

Malware scan & removal

We find infected files, injected code and spam pages, and remove them without breaking your site.

Closing the way in

Outdated plugins, weak passwords and hidden admin accounts are fixed, so the same attack cannot happen again.

Google & browser warnings

Once the site is clean, we request reviews to remove “This site may be hacked” and “Dangerous site” warnings.

Host suspensions

If your host has suspended the site, we clean it and work with them to get it back online.

Spam pages in Google

Spam pages the attack created are removed and cleared from your search results over time.

Backups & monitoring

Clean backups and ongoing checks, so a future problem is spotted early and fixed fast.

Colleagues working together in an office

How we clean it

Clean, closed and back to normal.

Removing malware is only half the job. If the hole it came through stays open, it comes back within days. We clean the site, find the way in, close it and put simple protections in place.

  • Infected files and spam pages removed
  • Hidden admin users and backdoors found
  • Plugins, themes and passwords updated
  • Warnings reviewed with Google and your host

Signs your website has been hacked

Seeing any of these? Your site may be infected.

Visitors are sent to spam, adult or gambling sites.

We remove the redirect code and find how it was added.

Google shows “This site may be hacked” under your name.

We clean the site and request a review from Google.

Chrome shows a red “Dangerous site” warning.

We remove the cause and request removal of the warning.

Strange pages or foreign-language spam appear in Google.

We delete the spam pages and help clear them from results.

Your host has suspended the website.

We clean it and work with your host to restore it.

There are admin users nobody recognises.

We remove them, reset access and close the way in.

How we work

Simple from day one.

  1. 1

    Tell us what you see

    The warnings, redirects or messages you have noticed, and where the site is hosted.

  2. 2

    Scan and quote

    We check the site and send a fixed quote for the clean-up.

  3. 3

    Clean and close

    We remove the infection, close the way in and test that the site works.

  4. 4

    Reviews and protection

    We request warning reviews and set up updates, backups and checks.

Questions, answered.

How do I know if my website has been hacked?

Common signs are visitors being redirected to spam sites, a “This site may be hacked” note in Google, a red warning in Chrome, strange pages in search results, unknown admin users or a suspension notice from your host.

Will I lose my website content?

Usually not. We remove the infected code and keep your pages, images and settings. If anything cannot be saved, we tell you before we remove it.

Can you remove the Google “This site may be hacked” warning?

Once the site is clean, we request a review through Google Search Console. Google decides when the warning is lifted, which is often within a few days of a successful review.

Which websites can you clean?

Most WordPress websites and many other content management systems and custom sites. Tell us what your site is built on and we will confirm.

How do you stop it happening again?

We close the way the attacker got in, update plugins, themes and passwords, remove unknown users, and can set up backups and ongoing security checks.

What do you need from us?

Access to your website admin and hosting account. Please do not send passwords in the form; we arrange access safely once we have spoken.

Colleagues looking at the same screen together

Get help with a hacked website

Let’s get your website clean.

Tell us what you are seeing and where the site is hosted. We reply within 1 working day with next steps and a fixed quote. Please do not include passwords.

  1. 1Share your briefTwo minutes
  2. 2We read itSame working day
  3. 3You get a planScope, dates, fixed price

Step 1 of 3

What are we building?

Choose everything that applies.

Tell us about your setup

Leave anything you are unsure of blank.

Where should we send your plan?

We reply within 2 working days. No spam, no obligation.