Integration · Kixie to GoHighLevel
Kixie dials several lines at once and shows a local number to the person answering. GoHighLevel keeps every client in a separate sub-account. We connect them so calls, texts and callbacks land in the right client’s account — including callbacks to a number nobody has heard of. It is a one-time setup by our team, not a monthly middleware subscription.
Kixie
GoHighLevel
One call ends in Kixie. In GoHighLevel:
Got it, thank you.
Check your inbox for a confirmation. We will reply within 2 working days with what we would do and what it would cost.
ConnectionBoost is why agencies put Kixie in front of GoHighLevel: local presence, number monitoring and progressive caller ID, aimed squarely at pickup rates. A Professional plan user calling a US or Canada area code shows as one of the account’s matching local numbers, and answer rates go up.
GoHighLevel, meanwhile, insists that nothing crosses between clients. Every sub-account has its own contacts, pipeline and workflows, and that is the promise you have made to each of them. A shared pool of local presence numbers quietly works against it: the prospect rings back a number that belongs to no particular client, and unless the connection knows which campaign dialled them, that callback either lands in the wrong account or creates a contact in none of them. Keeping the pools and the sub-accounts straight is the actual work here.
A typical setup. We adjust each line to how your team uses Kixie and GoHighLevel.
Each Kixie event and exactly what it writes in GoHighLevel. Pick an event to see its fields.
Call time15 Sep, 4:00 pm
Shown in your time zone
Call length3 min 04 s
Stored the way GoHighLevel expects
Call directionInbound
Inbound or outbound
Call outcomeInterested
Matched to your own list of outcomes
Call recordingPlayable audio
Added once the file is ready
Call notesAsked for pricing
Saved as note text
Rep’s emailMaria Lopez
Matched to the same person in GoHighLevel
Call outcomeInterested
Looked up in the outcome-to-stage list we agree with you
Caller number+1 415 555 0142
“Call back” plus the contact name, or the number if unknown
Contact ownerMaria Lopez
Falls back to the rep who was on the line
Sample values are made up. The exact fields are agreed with you in your scope.
We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.
Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.
A prospect returns the call to whichever local number they saw, which belongs to the Kixie account rather than a client. We match the callback to the campaign that dialed, so it lands in the right sub-account and not a random one.
For some agencies a shared pool is fine; for others each client needs its own numbers. We make that an explicit decision at scoping rather than a default nobody chose.
Texts to US numbers need A2P 10DLC brand and campaign registration on that sub-account, whether they are sent from Kixie or from a workflow. We check both paths.
Kixie monitors number reputation, and a flagged number stops connecting. We record which number placed each call, so a fall in answer rate can be traced rather than blamed on the list.
Which sub-accounts and lists feed the dialer, whether number pools are shared or per client, and which outcomes start a workflow. You get a written scope with a fixed one-time price.
Manager permissions in Kixie and agency-level access in GoHighLevel. Nothing for your reps to install.
We dial from two sub-accounts with local presence on, call the numbers back ourselves, send texts, and check every write landed in the right client’s account.
A short document of what is connected, including the number pools and the list-to-sub-account map. It runs in your own accounts, with no monthly fee from us.
Test call passedEvery field in the table checked
LiveWatched for the first week
Starting price for connecting Kixie and GoHighLevel, built and tested. Larger mappings get a fixed quote in writing before we start.
No monthly fee from us. Additional support is available as needed, whenever you request it.
Free download
10 checks to make sure your website, CRM and dialer really are passing information between them.
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Yes. Each list is tagged with the sub-account it came from, and every call, text and outcome is written back to that client’s account only.
To the client whose campaign dialed that prospect. We match the callback to the campaign rather than to the number, because the number pool is shared across the account.
Yes, on the matching contact. Texts to US numbers still need the sub-account’s A2P 10DLC registration in place.
No. You pay once for the setup. Unlike Zapier, Make and similar middleware subscriptions, there is no monthly or per-task charge from us. Your GoHighLevel and Kixie plans are unchanged.
Thirty minutes on how your team uses Kixie and GoHighLevel. You leave knowing what we would build and what it would cost.
Call ended03:04 · inbound
Opportunity movedAppointment booked
Call-back taskAssigned to the contact owner
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