Microsoft Dynamics 365 Dialer Integrations
Connect your dialer to Microsoft Dynamics 365. Auto-create leads, update opportunities and log call activities to Dynamics when calls complete.
Common questions about Microsoft Dynamics 365 dialer integrations
Which dialers integrate with Microsoft Dynamics 365?
We support 22 dialer integrations with Microsoft Dynamics 365 including Talkdesk, Five9, Aircall, JustCall, Kixie, CallTools, Convoso, PhoneBurner, CloudTalk, Vapi, Bland AI, Retell AI, and more. Each integration is custom-built and production-grade.
How long does a Microsoft Dynamics 365 dialer integration take?
Most Microsoft Dynamics 365 dialer integrations go live in 5–10 business days. We start with a 30-minute discovery call to map your exact fields and workflows, then build and test the integration with real data before handoff.
Does the integration work without Zapier?
Yes. We build direct API integrations between your dialer and Microsoft Dynamics 365 — no Zapier required. This is important for dialers like Five9, CallTools, and Convoso that have no native Zapier support. Direct API integrations are also more reliable and have no per-task pricing.
What happens to call recordings?
Recording URLs are mapped to a Microsoft Dynamics 365 activity or custom field on the contact record. Reps and managers can access recordings directly from Microsoft Dynamics 365 without switching to the dialer dashboard.