Integration · JustCall to Apollo.io

JustCall and Apollo integration

JustCall has three dialer modes and they behave very differently. We connect it to Apollo so calls and texts land on the right contact and account whichever mode a campaign runs in, and the outcome moves the sequence. It is a one-time setup by our team, not a monthly middleware subscription.

  • From $100, one-time setup
  • No monthly fees from us
  • Tested on your own calls before go-live
Get a written scope
JustCall Apollo.io

One call ends in JustCall. In Apollo.io:

  1. Campaign dials from JustCallPower, Dynamic or Predictive
  2. Logged on the Apollo contactCall or text, with the outcome
  3. Sequence reactsStops, pauses or carries on
One-time setup
From $100
Monthly fee from us
$0
Working days to a written scope
2
Working days to build and test
5–10

Three dialer modes, three different integrations

JustCall’s Power Dialer calls one contact at a time for one agent, which maps cleanly onto an Apollo call task: one rep, one contact, one outcome. The Dynamic Dialer still dials one by one but shares the calls across several agents, so the person who has the conversation is not the person who owns the contact. The Predictive Dialer, on the SalesPro plan, dials several contacts at once and connects whoever answers to whichever agent is free.

Most integrations are built for the first case and quietly mishandle the other two. A shared call gets logged to the wrong owner, or a predictive campaign writes outcomes faster than the sequence logic can follow. We set the rules per mode — who the call belongs to, what closes the task, what stops the sequence — so the same connection behaves correctly whichever way a campaign is running.

  • Teams working Apollo call tasksPower Dialer campaigns built from the tasks, with outcomes closing them.
  • Pods sharing a listDynamic Dialer calls are logged to whoever spoke, with the contact owner kept intact.
  • High-volume outbound on SalesProPredictive campaigns feed outcomes back without flooding the sequence.

What we connect between JustCall and Apollo.io

A typical setup. We adjust each line to how your team uses JustCall and Apollo.io.

When this happensThis is what you get
A call ends in any dialer modeA call record on the matching Apollo contact, with the agent who spoke
The JustCall dispositionThe Apollo call disposition and contact stage you choose
A text message sent or receivedSaved on the contact, next to the calls and emails
A completed call taskClosed in Apollo, so the sequence moves on
A conversation that books a meetingThe sequence stops for that contact, and the account is updated
A caller not in Apollo yetA new contact under the right account, checked for duplicates first

Field mapping, event by event

Each JustCall event and exactly what it writes in Apollo.io. Pick an event to see its fields.

1. Trigger · JustCall When a call ends Every call made or received in JustCall
2. Action · Apollo.io Log the call record In Apollo.io, on the contact — Where your team already works
Apollo.io field Mapped from What happens
Activity date Call time15 Sep, 4:00 pm Shown in your time zone
Call length Call duration seconds3 min 04 s Stored the way Apollo.io expects
Direction Call directionInbound Inbound or outbound
Call outcome Call outcomeInterested Matched to your own list of outcomes
Recording Call recordingPlayable audio Added once the file is ready
Call notes Call notesAsked for pricing Saved as note text
Owner Rep’s nameMaria Lopez Matched to the same person in Apollo.io
Contact Matched by phone number+1 415 555 0142 A new contact is created only if none match
1. Trigger · JustCall When an outcome is set A rep marks how the call went
2. Action · Apollo.io Update the account In Apollo.io — Moves one record, not all of them
Apollo.io field Mapped from What happens
Which account Most recent open accountNorthwind — 12 seats On the matching contact, owned by the rep on the call
Stage Call outcomeInterested Looked up in the outcome-to-stage list we agree with you
1. Trigger · JustCall When a call is missed Nobody picked up in time
2. Action · Apollo.io Create a task In Apollo.io, for the contact owner — A call-back nobody forgets
Apollo.io field Mapped from What happens
Title Caller number+1 415 555 0142 “Call back” plus the contact name, or the number if unknown
Due Your follow-up windowWithin 1 hour Set to how fast your team calls back
Assigned to Contact ownerMaria Lopez Falls back to the rep who was on the line

Sample values are made up. The exact fields are agreed with you in your scope.

A one-time setup, not a monthly middleware bill

We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.

Web Repay integration setup Middleware subscription
What you pay One-time setup, from $100 (one-off) A monthly plan, often priced by tasks or operations
As call volume grows The same price, no per-task charges Costs rise with every call that syncs
Who builds and tests it We do, on your own JustCall calls Your team builds and maintains every step
Where it runs In your own JustCall and Apollo.io accounts, documented Inside the middleware vendor’s platform
When something changes Additional support as needed, when you request it Your team fixes the broken steps

Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.

Where JustCall and Apollo.io setups usually go wrong

Who owns a shared call

On the Dynamic Dialer the agent who speaks is often not the contact owner. We log the call to the agent and leave ownership alone, so reporting credits the right person without reassigning your pipeline.

Predictive needs its own rules

Predictive campaigns produce outcomes quickly and reach people who were not expecting a call. We agree which dispositions may stop a sequence and which are logged only, before a campaign goes live.

Abandoned calls are a dialer setting

Predictive dialing carries abandoned-call exposure on telemarketing calls. Pacing stays with you and your counsel; our part is that every attempt is recorded, so the evidence is in one place.

Contacts under the right account

Apollo files contacts under accounts. We match the person to an existing contact and account before creating anything, so one company does not become three.

How we set it up

  1. 1

    Agree what connects

    Which campaigns run in which mode, who owns a shared call, and what each disposition changes in Apollo. You get a written scope with a fixed one-time price.

  2. 2

    Access for the setup

    An Admin or a custom role in JustCall limited to campaigns and reporting, and an Apollo user with a permission profile covering the work.

  3. 3

    We connect and test

    We run a campaign in each mode you use, take and miss the calls ourselves, and check every contact, disposition, text, closed task and stopped sequence.

  4. 4

    Handover

    A short document of what is connected, including the rules per dialer mode. It runs in your own accounts, with no monthly fee from us.

Agent talking with a customer at a laptop
Test call passedEvery field in the table checked LiveWatched for the first week

What it costs

From $100 one-time setup

Starting price for connecting JustCall and Apollo.io, built and tested. Larger mappings get a fixed quote in writing before we start.

No monthly fee from us. Additional support is available as needed, whenever you request it.

Get a written scope

Tell us what should happen in Apollo.io when a call ends. We reply within 2 working days.

Questions about JustCall and Apollo.io

Does this work with JustCall’s Predictive Dialer?

Yes, with its own rules. Predictive campaigns are on the SalesPro plan and dial several contacts at once, so we agree separately which dispositions may stop a sequence and which are only logged.

Who is the call logged to when several agents share a campaign?

The agent who actually spoke. On the Dynamic Dialer that is often not the contact owner, so we record the agent without changing ownership in Apollo.

Will JustCall texts appear in Apollo?

Yes. Texts sent and received are saved on the matching contact, alongside the calls and the sequence emails.

Is there a monthly fee?

No. You pay once for the setup. Unlike Zapier, Make and similar middleware subscriptions, there is no monthly or per-task charge from us. Your Apollo and JustCall plans are unchanged.

Related

Apollo.io setup & managementOngoing admin, workflows and integrations JustCall setup & managementNumbers, routing and dialer campaigns Apollo.io and NooksIntegration Apollo.io and AircallIntegration Close CRM and JustCallIntegration Nutshell and JustCallIntegration

Rather talk it through?

Thirty minutes on how your team uses JustCall and Apollo.io. You leave knowing what we would build and what it would cost.

Call +91 82857 48750
Colleagues working together in an office
Call ended03:04 · inbound Contact stage updatedMeeting booked Call-back taskAssigned to the contact owner