New Integrations are a one-time setup from $100, with no monthly fees from us. See all 550 →

Integration · JustCall to Zoho CRM

Zoho CRM and JustCall integration

We connect JustCall to Zoho CRM so every call, outcome and follow-up lands on the right contact or lead. It is a one-time setup by our team, not a monthly middleware subscription.

  • From $100, one-time setup
  • No monthly fees from us
  • Tested on your own calls before go-live
Get a written scope
JustCall Zoho CRM

One call ends in JustCall. In Zoho CRM:

  1. Call logged on the contact or leadLength, direction and the rep who took it
  2. Recording attachedLinked from the call record
  3. Outcome moves the dealThe stage or field you choose
One-time setup
From $100
Monthly fee from us
$0
Working days to a written scope
2
Working days to build and test
5–10

Get a fixed price for JustCall + Zoho CRM

One-time setup, no monthly fees. Tell us where to send it and we reply within 2 working days.

or

What we connect between JustCall and Zoho CRM

A typical setup. We adjust each line to how your team uses JustCall and Zoho CRM.

When this happensThis is what you get
A call endsA call record on the matching contact or lead, owned by the right Zoho CRM user
The call recordingAttached to that call record
The transcript and summaryA note on the contact or lead
The call outcomeThe deal stage or a contact or lead field you choose
A missed call or voicemailA follow-up task for the contact or lead owner
A text messageA note on the contact or lead
A caller who is not in Zoho CRM yetA new contact or lead, checked against existing records first

Field mapping, event by event

Each JustCall event and exactly what it writes in Zoho CRM. Pick an event to see its fields.

1. Trigger · JustCall When a call ends Every call made or received in JustCall
2. Action · Zoho CRM Log the call record In Zoho CRM, on the contact or lead — Where your team already works
Zoho CRM field Mapped from What happens
Activity date Call time15 Sep, 4:00 pm Shown in your time zone
Call length Call duration seconds3 min 04 s Stored the way Zoho CRM expects
Direction Call directionInbound Inbound or outbound
Call outcome Call outcomeInterested Matched to your own list of outcomes
Recording Call recordingPlayable audio Added once the file is ready
Call notes Call notesAsked for pricing Saved as note text
Owner Rep’s nameMaria Lopez Matched to the same person in Zoho CRM
Contact or lead Matched by phone number+1 415 555 0142 A new contact or lead is created only if none match
1. Trigger · JustCall When an outcome is set A rep marks how the call went
2. Action · Zoho CRM Update the deal In Zoho CRM — Moves one record, not all of them
Zoho CRM field Mapped from What happens
Which deal Most recent open dealNorthwind — 12 seats On the matching contact or lead, owned by the rep on the call
Stage Call outcomeInterested Looked up in the outcome-to-stage list we agree with you
1. Trigger · JustCall When a call is missed Nobody picked up in time
2. Action · Zoho CRM Create a task In Zoho CRM, for the contact or lead owner — A call-back nobody forgets
Zoho CRM field Mapped from What happens
Title Caller number+1 415 555 0142 “Call back” plus the contact or lead name, or the number if unknown
Due Your follow-up windowWithin 1 hour Set to how fast your team calls back
Assigned to Contact or lead ownerMaria Lopez Falls back to the rep who was on the line

Sample values are made up. The exact fields are agreed with you in your scope.

A one-time setup, not a monthly middleware bill

We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.

Web Repay integration setup Middleware subscription
What you pay One-time setup, from $100 (one-off) A monthly plan, often priced by tasks or operations
As call volume grows The same price, no per-task charges Costs rise with every call that syncs
Who builds and tests it We do, on your own JustCall calls Your team builds and maintains every step
Where it runs In your own JustCall and Zoho CRM accounts, documented Inside the middleware vendor’s platform
When something changes Additional support as needed, when you request it Your team fixes the broken steps

Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.

Where JustCall and Zoho CRM setups usually go wrong

Transcripts people can read

AI calls come with a transcript and a summary. We keep the summary at the top of the note so your team can read the call in seconds.

Plan requirements, checked first

Some features depend on your JustCall or Zoho CRM plan. We check yours before we quote, so there are no surprises later.

Phone numbers written two ways

JustCall and Zoho CRM often store numbers in different formats. Left alone, a caller who already exists becomes a second contact or lead. We match on a cleaned-up number before anything is created.

Reps matched to Zoho CRM users

If a JustCall user is not matched to a Zoho CRM user, calls log without an owner. We match every rep before go-live.

How we set it up

  1. 1

    Tell us what should connect

    Which calls, outcomes and follow-ups should reach Zoho CRM. You get a written scope with a fixed one-time price.

  2. 2

    Give us access

    Admin access to JustCall and Zoho CRM for the setup. Nothing for you to install, and no new subscription to start.

  3. 3

    We build and test

    We connect the two tools, map every detail and test it with real calls before your team relies on it.

  4. 4

    Handover

    You get a short document of what is connected and how it behaves. It runs in your own accounts, with no monthly fee from us.

Agent talking with a customer at a laptop
Test call passedEvery field in the table checked LiveWatched for the first week

What it costs

From $100 one-time setup

Starting price for connecting JustCall and Zoho CRM, built and tested. Larger mappings get a fixed quote in writing before we start.

No monthly fee from us. Additional support is available as needed, whenever you request it.

Get a written scope

Tell us what should happen in Zoho CRM when a call ends. We reply within 2 working days.

Free download

The integration health check

10 checks to make sure your website, CRM and dialer really are passing information between them.

We email you a copy too. No spam, and we never share your details. Privacy

From the blog

Further reading

All articles →

Questions about JustCall and Zoho CRM

Is there a monthly fee?

No. You pay once for the setup. Unlike Zapier, Make and similar middleware subscriptions, there is no monthly or per-task charge from us, so the cost does not grow as your team makes more calls.

Is Web Repay a middleware?

No. We are an integration team: we plan the connection between JustCall and Zoho CRM, set it up, test it on your calls and hand it over. Where a small connector layer is the most reliable route, we say so in your written scope and choose the option with the lowest running cost.

What can you connect between JustCall and Zoho CRM?

A call ends, the call recording, the transcript and summary, the call outcome, each mapped to the right contact or lead and deal in Zoho CRM. We confirm the exact list in your scope.

How long does it take?

You get a written scope and a fixed price within 2 working days. Most setups are built and tested within 5 to 10 working days of getting access.

What do you need from us?

Admin access to JustCall and Zoho CRM during the setup, and a short call to agree what should happen. You can remove our access once it is handed over.

Related

Zoho CRM setup & managementOngoing admin, workflows and integrations JustCall setup & managementNumbers, routing and dialer campaigns Zoho CRM and NooksIntegration Zoho CRM and VICIdialIntegration Zoho CRM and VapiIntegration Keap (Infusionsoft) and JustCallIntegration Pipedrive and JustCallIntegration Monday CRM and JustCallIntegration

Rather talk it through?

Thirty minutes on how your team uses JustCall and Zoho CRM. You leave knowing what we would build and what it would cost.

Call +91 82857 48750
Person working on a laptop in an office
Call ended03:04 · inbound Deal updatedStage set from the call outcome Call-back taskAssigned to the contact owner