Dispositions that mean something
PhoneBurner’s outcome buttons are only useful if each one does a specific thing in Pipedrive. We set them up together with you, then map each to an action.
Integration · PhoneBurner to Pipedrive
PhoneBurner and Pipedrive integration
PhoneBurner is a power dialer: one rep, one call at a time, with the next number dialling the moment the last call ends. Pipedrive holds who to call and what happened. We connect them so reps dial straight from your Pipedrive lists and every outcome lands back on the deal. One-time setup, no monthly fee from us.
- From $100, one-time setup
- No monthly fees from us
- Tested on your own calls before go-live
PhoneBurner
Pipedrive
One call ends in PhoneBurner. In Pipedrive:
- A Pipedrive filter becomes a dial sessionToday’s follow-ups, new leads, stalled deals
- Reps power-dial in PhoneBurnerVoicemail drop, notes, dispositions
- Outcomes written backActivity, note and next step on the deal
- One-time setup
- From $100
- Monthly fee from us
- $0
- Working days to a written scope
- 2
- Working days to build and test
- 5–10
Got it, thank you.
Check your inbox for a confirmation. We will reply within 2 working days with what we would do and what it would cost.
The speed is in the dialer, the memory is in the CRM
Power dialling only pays off when the list is right and the results are kept. Reps working from an exported spreadsheet call people who already booked, miss the ones who asked to be called today, and leave nothing behind in Pipedrive but a gap.
The useful version is simple to describe: a rep picks a saved Pipedrive filter, dials through it in PhoneBurner, and each disposition does something in Pipedrive. "Booked" moves the deal and schedules the meeting, "call back" creates a dated activity, "not interested" closes the loop. Getting there means agreeing what each disposition should do before connecting anything.
- Inside sales teamsWork today’s follow-ups as one dial session instead of clicking through deals one by one.
- Speed-to-leadNew inbound leads dialled within minutes from a Pipedrive filter.
- Re-engagementStalled or lost deals called back in a focused session, with results on each deal.
What we connect between PhoneBurner and Pipedrive
A typical setup. We adjust each line to how your team uses PhoneBurner and Pipedrive.
When this happensThis is what you get
A saved Pipedrive filterA PhoneBurner dial session with the same people
A call endsA call activity on the Pipedrive person and deal
The disposition chosenA stage change, a dated follow-up or a closed deal, as agreed
Notes typed during the callA note on the deal
The recordingLinked from the activity, where recording is switched on
Field mapping, event by event
Each PhoneBurner event and exactly what it writes in Pipedrive. Pick an event to see its fields.
1. Trigger · PhoneBurner
When a call ends
Every call made or received in PhoneBurner
2. Action · Pipedrive
Log the call activity
In Pipedrive, on the person — Where your team already works
Pipedrive field
Mapped from
What happens
Activity date
Next call date15 Sep, 4:00 pm
Shown in your time zone
Next call date15 Sep, 4:00 pm
Shown in your time zone
Call length
Call length3 min 04 s
Stored the way Pipedrive expects
Call length3 min 04 s
Stored the way Pipedrive expects
Call outcome
ResultInterested
Matched to your own list of outcomes
ResultInterested
Matched to your own list of outcomes
Recording
Call recordingPlayable audio
Added once the file is ready
Call recordingPlayable audio
Added once the file is ready
Call notes
Call notesAsked for pricing
Saved as note text
Call notesAsked for pricing
Saved as note text
Person
Matched by phone number+1 415 555 0142
A new person is created only if none match
1. Trigger · PhoneBurner
When an outcome is set
A rep marks how the call went
2. Action · Pipedrive
Update the deal
In Pipedrive — Moves one record, not all of them
Pipedrive field
Mapped from
What happens
Which deal
Most recent open dealNorthwind — 12 seats
On the matching person, owned by the rep on the call
Stage
ResultInterested
Looked up in the outcome-to-stage list we agree with you
ResultInterested
Looked up in the outcome-to-stage list we agree with you
Sample values are made up. The exact fields are agreed with you in your scope.
A one-time setup, not a monthly middleware bill
We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.
Web Repay integration setup
Middleware subscription
What you pay
One-time setup, from $100 (one-off)
A monthly plan, often priced by tasks or operations
As call volume grows
The same price, no per-task charges
Costs rise with every call that syncs
Who builds and tests it
We do, on your own PhoneBurner calls
Your team builds and maintains every step
Where it runs
In your own PhoneBurner and Pipedrive accounts, documented
Inside the middleware vendor’s platform
When something changes
Additional support as needed, when you request it
Your team fixes the broken steps
Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.
Where PhoneBurner and Pipedrive setups usually go wrong
People who should not be dialled
Booked, won and do-not-call contacts are kept out of the filters that feed dial sessions.
Calls on the right deal
When a person has more than one open deal, we agree which one the call belongs to.
Local presence and compliance
If you use PhoneBurner’s local caller ID or call recording, we check the settings match where you call and the consent rules that apply.
How we set it up
- 1
Agree the sessions and outcomes
Which Pipedrive filters reps dial from and what each disposition does. Written scope, fixed one-time price.
- 2
Access
Admin access to PhoneBurner and Pipedrive. Nothing to install on reps’ computers.
- 3
Connect and test
We connect the two, run a test session and check every disposition does what was agreed.
- 4
Handover
A short guide for reps on starting a session from Pipedrive.
Test call passedEvery field in the table checked
LiveWatched for the first week
What it costs
From
$100 one-time setup
Starting price for connecting PhoneBurner and Pipedrive, built and tested. Larger mappings get a fixed quote in writing before we start.
No monthly fee from us. Additional support is available as needed, whenever you request it.
Free download
The integration health check
10 checks to make sure your website, CRM and dialer really are passing information between them.
From the blog
Further reading
Integrations
How to log every call from your dialer in your CRM
Every call on the right contact, with the outcome, the rep and the recording, and nobody typing notes afterwards. What to connect, how to match callers, and what to test.
CRM
Why your CRM is full of duplicates, and how to stop new ones
Duplicates come in through forms, imports, integrations and manual entry. Here is how to clean up what is there, and close the doors so they do not come back.
Dialers
Why fewer people answer your calls: spam labels and caller ID
When answer rates drop, the cause is often a warning label on your caller ID. How US carriers check and label calls, and what you can do about it.
Questions about PhoneBurner and Pipedrive
Does PhoneBurner connect to Pipedrive on its own?
PhoneBurner offers a CRM connection, and we use what it provides. Our work is making it fit how you sell: the right filters, dispositions that move deals, and no calls landing in the wrong place.
Is PhoneBurner a parallel dialer?
No. It dials one number at a time per rep, so there is no delay or dropped call when someone answers. That makes it a good fit for warm leads and follow-ups.
Is there a monthly fee?
Not from us. You pay once for the setup, plus your own PhoneBurner and Pipedrive plans.
Can managers see call activity in Pipedrive?
Yes. Every call and outcome is an activity on the deal, so Pipedrive’s own reports show calls per rep and per stage.
Rather talk it through?
Thirty minutes on how your team uses PhoneBurner and Pipedrive. You leave knowing what we would build and what it would cost.
Call ended03:04 · inbound
Disposition: BookedDeal moved
Call-back taskAssigned to the contact owner