How Chorus accepts outside calls
Not every Chorus setup imports calls from other dialers the same way. We confirm what yours supports before giving a price.
Integration · Nooks to Chorus (ZoomInfo)
Nooks and Chorus integration
Your SDRs dial in Nooks and your managers coach in Chorus. We connect them so the conversations that matter arrive in Chorus with the right rep, and the hundreds of unanswered dials behind them stay out. One-time setup, no monthly fee from us.
- From $100, one-time setup
- No monthly fees from us
- Tested on your own calls before go-live
Nooks
Chorus (ZoomInfo)
One call ends in Nooks. In Chorus (ZoomInfo):
- A real conversation in NooksA prospect answers and a rep talks
- Sent to ChorusWith the recording and the rep
- Ready for coachingTranscripts and trackers
- One-time setup
- From $100
- Monthly fee from us
- $0
- Working days to a written scope
- 2
- Working days to build and test
- 5–10
Got it, thank you.
Check your inbox for a confirmation. We will reply within 2 working days with what we would do and what it would cost.
Coach the conversations, not the dials
A parallel dialer like Nooks calls several numbers at once and connects the rep only when someone answers. That means a rep might make hundreds of dials for a dozen real conversations. Those dozen are what a manager wants to hear.
Chorus can only coach what it receives, and importing calls from outside dialers depends on your Chorus setup. So before we quote, we check how your Chorus account accepts external calls. Then we agree a filter, such as a minimum talk time and the outcomes that count, so Chorus gets conversations, not voicemail greetings.
- SDR managersReview the week’s best and worst cold calls in one place.
- EnablementBuild libraries of real openers and objection handling.
- Teams already on ChorusKeep coaching in one tool after adding Nooks.
What we connect between Nooks and Chorus (ZoomInfo)
A typical setup. We adjust each line to how your team uses Nooks and Chorus (ZoomInfo).
When this happensThis is what you get
A connected Nooks call that passes the filterA call in Chorus, with the recording
The rep on the callThe matching Chorus user
The prospectMatched to the contact your CRM shares with Chorus
Unanswered dials and voicemailsLeft out
Outcome and talk timeKept with the call, so you can filter
Field mapping, event by event
Each Nooks event and exactly what it writes in Chorus (ZoomInfo). Pick an event to see its fields.
1. Trigger · Nooks
When a call ends
Every call made or received in Nooks
2. Action · Chorus (ZoomInfo)
Log the call record
In Chorus (ZoomInfo), on the contact — Where your team already works
Chorus (ZoomInfo) field
Mapped from
What happens
Activity date
Call time15 Sep, 4:00 pm
Shown in your time zone
Call time15 Sep, 4:00 pm
Shown in your time zone
Call length
Call length3 min 04 s
Stored the way Chorus (ZoomInfo) expects
Call length3 min 04 s
Stored the way Chorus (ZoomInfo) expects
Call outcome
Call outcomeInterested
Matched to your own list of outcomes
Call outcomeInterested
Matched to your own list of outcomes
Recording
Call recordingPlayable audio
Added once the file is ready
Call recordingPlayable audio
Added once the file is ready
Call notes
Ai summaryAsked for pricing
Saved as note text
Ai summaryAsked for pricing
Saved as note text
Owner
Rep nameMaria Lopez
Matched to the same person in Chorus (ZoomInfo)
Rep nameMaria Lopez
Matched to the same person in Chorus (ZoomInfo)
Contact
Matched by phone number+1 415 555 0142
A new contact is created only if none match
1. Trigger · Nooks
When an outcome is set
A rep marks how the call went
2. Action · Chorus (ZoomInfo)
Update the deal
In Chorus (ZoomInfo) — Moves one record, not all of them
Chorus (ZoomInfo) field
Mapped from
What happens
Which deal
Most recent open dealNorthwind — 12 seats
On the matching contact, owned by the rep on the call
Stage
Call outcomeInterested
Looked up in the outcome-to-stage list we agree with you
Call outcomeInterested
Looked up in the outcome-to-stage list we agree with you
Sample values are made up. The exact fields are agreed with you in your scope.
A one-time setup, not a monthly middleware bill
We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.
Web Repay integration setup
Middleware subscription
What you pay
One-time setup, from $100 (one-off)
A monthly plan, often priced by tasks or operations
As call volume grows
The same price, no per-task charges
Costs rise with every call that syncs
Who builds and tests it
We do, on your own Nooks calls
Your team builds and maintains every step
Where it runs
In your own Nooks and Chorus (ZoomInfo) accounts, documented
Inside the middleware vendor’s platform
When something changes
Additional support as needed, when you request it
Your team fixes the broken steps
Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.
Where Nooks and Chorus (ZoomInfo) setups usually go wrong
Where to draw the line
We agree a minimum talk time and the outcomes that count, so the library stays useful.
Reps and users
We map each Nooks user to their Chorus user so calls are credited correctly.
Recording consent
Recording rules differ by place. We check your Nooks recording settings match where you call.
How we set it up
- 1
Check your Chorus setup
How your account accepts external calls, and what the filter should be. Written scope, fixed one-time price.
- 2
Access
Admin access to Nooks and Chorus.
- 3
Connect and test
We connect them and check a day of calls arrives, with the right reps.
- 4
Handover
A short note of the filter rules.
Test call passedEvery field in the table checked
LiveWatched for the first week
What it costs
From
$100 one-time setup
Starting price for connecting Nooks and Chorus (ZoomInfo), built and tested. Larger mappings get a fixed quote in writing before we start.
No monthly fee from us. Additional support is available as needed, whenever you request it.
Free download
The integration health check
10 checks to make sure your website, CRM and dialer really are passing information between them.
From the blog
Further reading
Integrations
How to log every call from your dialer in your CRM
Every call on the right contact, with the outcome, the rep and the recording, and nobody typing notes afterwards. What to connect, how to match callers, and what to test.
CRM
Why your CRM is full of duplicates, and how to stop new ones
Duplicates come in through forms, imports, integrations and manual entry. Here is how to clean up what is there, and close the doors so they do not come back.
Dialers
Why fewer people answer your calls: spam labels and caller ID
When answer rates drop, the cause is often a warning label on your caller ID. How US carriers check and label calls, and what you can do about it.
Questions about Nooks and Chorus (ZoomInfo)
Does Nooks connect to Chorus directly?
It depends on your accounts. We check what is available on your plans first, and connect them the most reliable way.
Why not send every call?
Because most dials are not conversations. Sending them all fills Chorus with noise and makes its trackers meaningless.
Is there a monthly fee?
Not from us. You pay once for the setup.
We use Gong, not Chorus. Can you help?
Yes. See our Nooks and Gong integration.
Rather talk it through?
Thirty minutes on how your team uses Nooks and Chorus (ZoomInfo). You leave knowing what we would build and what it would cost.
Call ended03:04 · inbound
Talk time over 60sSent to Chorus
Call-back taskAssigned to the contact owner