Every user and number
Each one checked, so calls do not silently go missing.
Integration · Aircall to Copper CRM
Aircall and Copper CRM integration
Copper lives inside Google Workspace and records your emails and meetings automatically. Phone calls are the part it does not see on its own. Aircall can connect to Copper; we make sure that connection is complete, so calls sit next to the emails on every person and opportunity. One-time setup, no monthly fee from us.
- From $100, one-time setup
- No monthly fees from us
- Tested on your own calls before go-live
Aircall
Copper CRM
One call ends in Aircall. In Copper CRM:
- A call in AircallInbound, outbound or missed
- Logged in CopperOn the person and opportunity
- Next step createdA task for the owner
- One-time setup
- From $100
- Monthly fee from us
- $0
- Working days to a written scope
- 2
- Working days to build and test
- 5–10
Got it, thank you.
Check your inbox for a confirmation. We will reply within 2 working days with what we would do and what it would cost.
Emails log themselves in Copper. Calls should too.
Copper’s appeal is that you barely have to update it: emails and calendar events attach themselves. That makes missing calls stand out. A relationship looks quiet in Copper while the real conversation is happening on the phone.
We check the Aircall connection is set up for every user and number, agree how calls attach to opportunities, and add the useful extras: missed calls create a task, and new callers are matched before anyone is created twice.
- Agencies and services firms on Google WorkspaceClient calls next to client emails.
- Small sales teamsEvery call on the opportunity timeline.
- Account managersCall history on the person for the next conversation.
What we connect between Aircall and Copper CRM
A typical setup. We adjust each line to how your team uses Aircall and Copper CRM.
When this happensThis is what you get
A call endsAn activity on the Copper person and opportunity
The recordingLinked, where recording is on
A missed call or voicemailA task for the owner
A new callerA person, checked against existing numbers first
Click to callFrom Copper through Aircall
Field mapping, event by event
Each Aircall event and exactly what it writes in Copper CRM. Pick an event to see its fields.
1. Trigger · Aircall
When a call ends
Every call made or received in Aircall
2. Action · Copper CRM
Log the activity
In Copper CRM, on the person — Where your team already works
Copper CRM field
Mapped from
What happens
Activity date
Call start time15 Sep, 4:00 pm
Shown in your time zone
Call start time15 Sep, 4:00 pm
Shown in your time zone
Call length
Call length3 min 04 s
Stored the way Copper CRM expects
Call length3 min 04 s
Stored the way Copper CRM expects
Direction
Call directionInbound
Inbound or outbound
Call directionInbound
Inbound or outbound
Call outcome
TagsInterested
Matched to your own list of outcomes
TagsInterested
Matched to your own list of outcomes
Recording
Call recordingPlayable audio
Added once the file is ready
Call recordingPlayable audio
Added once the file is ready
Call notes
CommentsAsked for pricing
Saved as note text
CommentsAsked for pricing
Saved as note text
Owner
Rep on the callMaria Lopez
Matched to the same person in Copper CRM
Rep on the callMaria Lopez
Matched to the same person in Copper CRM
Person
Matched by phone number+1 415 555 0142
A new person is created only if none match
1. Trigger · Aircall
When an outcome is set
A rep marks how the call went
2. Action · Copper CRM
Update the opportunity
In Copper CRM — Moves one record, not all of them
Copper CRM field
Mapped from
What happens
Which opportunity
Most recent open opportunityNorthwind — 12 seats
On the matching person, owned by the rep on the call
Stage
TagsInterested
Looked up in the outcome-to-stage list we agree with you
TagsInterested
Looked up in the outcome-to-stage list we agree with you
Sample values are made up. The exact fields are agreed with you in your scope.
A one-time setup, not a monthly middleware bill
We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.
Web Repay integration setup
Middleware subscription
What you pay
One-time setup, from $100 (one-off)
A monthly plan, often priced by tasks or operations
As call volume grows
The same price, no per-task charges
Costs rise with every call that syncs
Who builds and tests it
We do, on your own Aircall calls
Your team builds and maintains every step
Where it runs
In your own Aircall and Copper CRM accounts, documented
Inside the middleware vendor’s platform
When something changes
Additional support as needed, when you request it
Your team fixes the broken steps
Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.
Where Aircall and Copper CRM setups usually go wrong
Person or opportunity
We agree which opportunity a call belongs to.
Duplicates
Matched on cleaned-up numbers first.
Google contacts
Copper syncs with Google. We make sure calls do not create duplicate contacts there.
How we set it up
- 1
Find what is missing
Compare Aircall history with Copper. Written scope, fixed one-time price.
- 2
Access
Admin access to Aircall and Copper.
- 3
Connect and test
Real calls tested for each user.
- 4
Handover
A short note, including for new hires.
Test call passedEvery field in the table checked
LiveWatched for the first week
What it costs
From
$100 one-time setup
Starting price for connecting Aircall and Copper CRM, built and tested. Larger mappings get a fixed quote in writing before we start.
No monthly fee from us. Additional support is available as needed, whenever you request it.
Free download
The integration health check
10 checks to make sure your website, CRM and dialer really are passing information between them.
From the blog
Further reading
Integrations
How to log every call from your dialer in your CRM
Every call on the right contact, with the outcome, the rep and the recording, and nobody typing notes afterwards. What to connect, how to match callers, and what to test.
CRM
Why your CRM is full of duplicates, and how to stop new ones
Duplicates come in through forms, imports, integrations and manual entry. Here is how to clean up what is there, and close the doors so they do not come back.
Dialers
Why fewer people answer your calls: spam labels and caller ID
When answer rates drop, the cause is often a warning label on your caller ID. How US carriers check and label calls, and what you can do about it.
Questions about Aircall and Copper CRM
Aircall already connects to Copper. What do you add?
We make it complete: every user and number, calls on the right opportunity, missed-call tasks and no duplicates.
Will calls appear next to emails?
Yes, on the person and opportunity timeline in Copper.
Is there a monthly fee?
No. You pay once for the setup.
Can we call from Copper?
Yes, numbers in Copper can be dialled through Aircall.
Rather talk it through?
Thirty minutes on how your team uses Aircall and Copper CRM. You leave knowing what we would build and what it would cost.
Call ended03:04 · inbound
Call loggedTask created
Call-back taskAssigned to the contact owner