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Integration · OpenPhone to Chorus (ZoomInfo)

Chorus (ZoomInfo) and OpenPhone integration

We connect OpenPhone to Chorus (ZoomInfo) so every call, outcome and follow-up lands on the right contact. It is a one-time setup by our team, not a monthly middleware subscription.

  • From $100, one-time setup
  • No monthly fees from us
  • Tested on your own calls before go-live
Get a written scope
OpenPhone Chorus (ZoomInfo)

One call ends in OpenPhone. In Chorus (ZoomInfo):

  1. Call logged on the contactLength, direction and the rep who took it
  2. Recording attachedLinked from the call record
  3. Outcome moves the dealThe stage or field you choose
One-time setup
From $100
Monthly fee from us
$0
Working days to a written scope
2
Working days to build and test
5–10

Get a fixed price for OpenPhone + Chorus (ZoomInfo)

One-time setup, no monthly fees. Tell us where to send it and we reply within 2 working days.

or

What we connect between OpenPhone and Chorus (ZoomInfo)

A typical setup. We adjust each line to how your team uses OpenPhone and Chorus (ZoomInfo).

When this happensThis is what you get
A call endsA call record on the matching contact, owned by the right Chorus (ZoomInfo) user
The call recordingAttached to that call record
The transcript and summaryA note on the contact
A missed call or voicemailA follow-up for the contact owner
A text messageA note on the contact
A caller who is not in Chorus (ZoomInfo) yetA new contact, checked against existing records first

Field mapping, event by event

Each OpenPhone event and exactly what it writes in Chorus (ZoomInfo). Pick an event to see its fields.

1. Trigger · OpenPhone When a call ends Every call made or received in OpenPhone
2. Action · Chorus (ZoomInfo) Log the call record In Chorus (ZoomInfo), on the contact — Where your team already works
Chorus (ZoomInfo) field Mapped from What happens
Call length Call length3 min 04 s Stored the way Chorus (ZoomInfo) expects
Direction Call directionInbound Inbound or outbound
Recording Call recordingPlayable audio Added once the file is ready
Call notes TranscriptionAsked for pricing Saved as note text
Contact Matched by phone number+1 415 555 0142 A new contact is created only if none match
1. Trigger · OpenPhone When a call is missed Nobody picked up in time
2. Action · Chorus (ZoomInfo) Create a follow-up In Chorus (ZoomInfo), for the contact owner — A call-back nobody forgets
Chorus (ZoomInfo) field Mapped from What happens
Title Caller number+1 415 555 0142 “Call back” plus the contact name, or the number if unknown
Due Your follow-up windowWithin 1 hour Set to how fast your team calls back
Assigned to Contact ownerMaria Lopez Falls back to the rep who was on the line

Sample values are made up. The exact fields are agreed with you in your scope.

A one-time setup, not a monthly middleware bill

We are not a middleware. We plan the connection, set it up, test it on your calls and hand it over.

Web Repay integration setup Middleware subscription
What you pay One-time setup, from $100 (one-off) A monthly plan, often priced by tasks or operations
As call volume grows The same price, no per-task charges Costs rise with every call that syncs
Who builds and tests it We do, on your own OpenPhone calls Your team builds and maintains every step
Where it runs In your own OpenPhone and Chorus (ZoomInfo) accounts, documented Inside the middleware vendor’s platform
When something changes Additional support as needed, when you request it Your team fixes the broken steps

Where a small connector layer is the most reliable route, we say so in your written scope, set it up in your own account and choose the option with the lowest running cost.

Where OpenPhone and Chorus (ZoomInfo) setups usually go wrong

Phone numbers written two ways

OpenPhone and Chorus (ZoomInfo) often store numbers in different formats. Left alone, a caller who already exists becomes a second contact. We match on a cleaned-up number before anything is created.

Reps matched to Chorus (ZoomInfo) users

If a OpenPhone user is not matched to a Chorus (ZoomInfo) user, calls log without an owner. We match every rep before go-live.

Updating the right deal

An outcome has to change one deal, not every deal on the record. We agree the rule with you before we build.

Recordings that are not ready yet

A recording can finish processing after the call ends. We attach it once it is ready, so no call in Chorus (ZoomInfo) is left without audio.

How we set it up

  1. 1

    Tell us what should connect

    Which calls, outcomes and follow-ups should reach Chorus (ZoomInfo). You get a written scope with a fixed one-time price.

  2. 2

    Give us access

    Admin access to OpenPhone and Chorus (ZoomInfo) for the setup. Nothing for you to install, and no new subscription to start.

  3. 3

    We build and test

    We connect the two tools, map every detail and test it with real calls before your team relies on it.

  4. 4

    Handover

    You get a short document of what is connected and how it behaves. It runs in your own accounts, with no monthly fee from us.

Call centre agent on a headset at her desk
Test call passedEvery field in the table checked LiveWatched for the first week

What it costs

From $100 one-time setup

Starting price for connecting OpenPhone and Chorus (ZoomInfo), built and tested. Larger mappings get a fixed quote in writing before we start.

No monthly fee from us. Additional support is available as needed, whenever you request it.

Get a written scope

Tell us what should happen in Chorus (ZoomInfo) when a call ends. We reply within 2 working days.

Free download

The integration health check

10 checks to make sure your website, CRM and dialer really are passing information between them.

We email you a copy too. No spam, and we never share your details. Privacy

From the blog

Further reading

All articles →

Questions about OpenPhone and Chorus (ZoomInfo)

Is there a monthly fee?

No. You pay once for the setup. Unlike Zapier, Make and similar middleware subscriptions, there is no monthly or per-task charge from us, so the cost does not grow as your team makes more calls.

Is Web Repay a middleware?

No. We are an integration team: we plan the connection between OpenPhone and Chorus (ZoomInfo), set it up, test it on your calls and hand it over. Where a small connector layer is the most reliable route, we say so in your written scope and choose the option with the lowest running cost.

What can you connect between OpenPhone and Chorus (ZoomInfo)?

A call ends, the call recording, the transcript and summary, a missed call or voicemail, each mapped to the right contact and deal in Chorus (ZoomInfo). We confirm the exact list in your scope.

How long does it take?

You get a written scope and a fixed price within 2 working days. Most setups are built and tested within 5 to 10 working days of getting access.

What do you need from us?

Admin access to OpenPhone and Chorus (ZoomInfo) during the setup, and a short call to agree what should happen. You can remove our access once it is handed over.

Related

Chorus (ZoomInfo) setup & managementOngoing admin, workflows and integrations OpenPhone setup & managementNumbers, routing and dialer campaigns Chorus (ZoomInfo) and RingCentralIntegration Chorus (ZoomInfo) and DialpadIntegration Gong and OpenPhoneIntegration Fireflies.ai and OpenPhoneIntegration Apollo.io and OpenPhoneIntegration

Rather talk it through?

Thirty minutes on how your team uses OpenPhone and Chorus (ZoomInfo). You leave knowing what we would build and what it would cost.

Call +91 82857 48750
Coworkers looking at a laptop together
Call ended03:04 · inbound Deal updatedStage set from the call outcome Call-back taskAssigned to the contact owner