Live in 5–10 business days
Every OpenPhone Call
Logged in < 1s.
No rep involvement.
When a call ends in OpenPhone, this integration fires automatically: the call outcome, disposition, recording URL, agent identity, and all contact data map to HubSpot in under a second. 4 event types from OpenPhone conn…
4 events
Trigger types from OpenPhone
9 actions
CRM actions in HubSpot
42min
saved per rep per day
Free quote in 24h
No commitment
30-day support
From $100 setup
Live Field Mapping — OpenPhone → HubSpot
Syncing
OpenPhone
Dialer · Business Phone + SMS + Lightweight CRM
API Key (Business plan+ required)
contact_phone
→
Contact.Phone / Lead.Phone
✓
contact_name
→
Contact.Name / Lead.Name
✓
contact_email
→
Contact.Email / Lead.Email
✓
call_direction
→
Activity.Type (Inbound/Outbound)
✓
call_duration
→
Activity.Duration
✓
HubSpot
CRM · CRM · Deals · Workflows
OAuth 2.0
All 13 fields mapped · real time
zero manual entry
Real-time sync
Every call logged.
Automatically.
Before your rep picks up the next one.
The OpenPhone webhook fires the instant a call ends. Our integration processes it and updates HubSpot — all in under a second. Zero rep involvement.
0%
calls logged automatically
< 1s
call end to CRM update
0min
saved per rep per day
0%
recordings in HubSpot
Live integration feed — OpenPhone → HubSpot
What changes for your team
Your day before. Your day after.
The exact workflow differences between teams using OpenPhone + HubSpot manually and teams running this integration.
WITHOUT THE INTEGRATION
current state
Rep logs call in HubSpot manually — 3–5 minutes per call
Deal stage updated at end of shift from memory
Recording URL never makes it to HubSpot contact
Follow-up tasks created ~60% of the time
WITH THE INTEGRATION
after go-live
HubSpot Engagement created automatically on call end — 0 minutes
Deal stage updated the moment disposition is set in dialer
Recording URL mapped to hs_call_recording_url on every call
HubSpot Task auto-created for every Callback/Voicemail disposition
Did you know?
What changes when OpenPhone + HubSpot are connected
These improvements happen automatically — no rep action required after each call.
? Did you know
+38%
more deals created per week
Every "Qualified" disposition auto-creates a HubSpot Deal. Nothing falls through the cracks.
disposition → dealstage
Create Deal
? Did you know
42 min
saved per rep per day
No switching to HubSpot after calls. The integration fires on call end -- rep is already on the next dial.
call_duration
Create Engagement
? Did you know
99%
call logging accuracy
Manual logging misses 35-45% of calls. Every call end event creates a HubSpot Engagement with full data.
recording_url → activity
notes
? Did you know
0
missed follow-up tasks
Every "Callback" disposition creates a HubSpot Task -- assigned to the rep, linked to the contact.
Create Task
disposition map
Under the hood
Exactly what happens when a call ends in OpenPhone
Every step, every API call, every field. This is how a OpenPhone webhook becomes a HubSpot record in under a second.
1
Call ends → OpenPhone fires webhook
The moment an agent marks the call complete (or it auto-closes), OpenPhone fires a POST webhook containing the full call payload.
/v1/messages
{
"call_id": "...",
"agent_name": "...",
"contact_phone": "...",
// + 5 more fields
}
{
"call_id": "...",
"agent_name": "...",
"contact_phone": "...",
// + 5 more fields
}
2
Payload validated + field-mapped
The integration layer receives the webhook, validates the signature (API Key (Business plan+ required)), and maps each OpenPhone field to the correct HubSpot field — including disposition-to-stage logic.
disposition → deal_stage
recording_url → activity.recording
agent_id → owner_id
contact_phone → contact.phone
recording_url → activity.recording
agent_id → owner_id
contact_phone → contact.phone
3
HubSpot API call fires
The integration calls the HubSpot API (OAuth 2.0) to update the contact record, log the call activity, set the deal stage, and create a follow-up task if the disposition requires one.
POST /crm/v3/objects/contacts
PATCH /crm/v3/objects/contacts/{id}
POST /crm/v3/objects/deals
PATCH /crm/v3/objects/contacts/{id}
POST /crm/v3/objects/deals
4
Complete. Rep sees nothing — HubSpot is already updated.
Total time from call end to CRM update: < 1s. Rate limits: 650K req/day · 190 req/10s (Pro). The rep closes OpenPhone and moves to the next call. HubSpot already has everything.
instant
Call Recording Completed
Call recording processed and available
instant
Incoming Call Completed
Inbound call ended -- includes voicemail URL + transcription if left
instant
New Message Received
New SMS/MMS received
instant
New Missed Call
Inbound call not answered
action
Create Contact
Creates a Contact in HubSpot
action
Update Contact
Updates an existing contact
action
Create or Update Contact
Upsert: creates or updates matching contact
action
Create Deal
Creates a new deal
action
Update Deal
Updates existing deal
action
Create or Update Deal
Upsert deal
action
Add Contact to List
Adds contact to a specific static list
action
Create Engagement
Creates engagement (note, call, email) for contact
action
Create Task
Creates a calendar task (paid plans)
All fields passed on every OpenPhone call event:
id
direction
status
from
to
recording_url
voicemail_url
transcription
Connection Details
DialerOpenPhone
CRMHubSpot
Dialer authAPI Key (Business plan+ required)
CRM authOAuth 2.0
ZapierAvailable
Delivery5–10 business days
From$100 one-time setup
Disposition mapping
What happens in HubSpot for every call outcome
Select a disposition to see the exact chain of events that fires in HubSpot — automatically.
OpenPhone Agent
Interested
sets disposition
Integration Layer
Maps + fires
< 1s
HubSpot
Move deal stage → Qualified
SQL / Qualified
| OpenPhone disposition | HubSpot action | Stage |
|---|---|---|
| Interested | Move deal stage → Qualified | SQL / Qualified |
| Booked / Meeting Set | Create calendar event + stage update | Meeting Scheduled |
| Not Interested | Update contact status → Disqualified | Disqualified |
| No Answer | Re-queue + follow-up task or SMS | Attempted (retry) |
| Voicemail Left | Set contact status → Attempted | Attempted |
| Callback Requested | Create CRM task → Schedule Callback | Callback Scheduled |
| Wrong Number | Flag phone field as invalid | Invalid |
| DNC Requested | Set opt-out flag + suppress contact | Opted Out |
| Busy | Re-queue with delay timer | Re-queue |
HubSpot stores deals, contacts, and engagements in one place — but only knows about calls if someone manually logs them. Most teams log around 60% of calls. The other 40% disappear: no activity record, no stage change, no follow-up task. A dialer integration fixes that automatically. Every call logs itself, dispositions map to deal stages, and recordings attach to the contact record without the rep touching HubSpot.
What teams use this for
OpenPhone + HubSpot use cases
Specific things teams automate — based on how OpenPhone works and what HubSpot needs.
✓
Log completed OpenPhone call to HubSpot as engagement note✓
Create CRM contact when inbound call from unknown number completes✓
Send Slack alert when voicemail is left on OpenPhone number✓
Auto-log every outbound call as a HubSpot Engagement with disposition, recording URL and duration✓
Move HubSpot deal stage automatically when dialer disposition is set✓
Create HubSpot Deal when call is marked Qualified or Booked✓
Create HubSpot Task for follow-up after No Answer or Voicemail dispositions✓
Add contact to HubSpot static list based on call outcomeThe build process
From quote to live in 5–10 business days
Everything handled for you. No developer needed. You describe how you work — we build it.
1
Discovery call
30 minutes. We audit your exact OpenPhone and HubSpot setup — dispositions, pipeline stages, field names, and edge cases. Quote on the same call.
Day 1
2
Field mapping
All fields mapped: OpenPhone disposition codes → HubSpot stages, recording_url → activity field, agent ID → owner, plus any custom fields you need.
Days 1–2
3
Build & test
We build the integration and test with real call data from your OpenPhone account into your HubSpot. You verify every field before go-live.
Days 2–8
4
Go live + support
Integration goes live. We monitor for 30 days and fix anything that doesn't work exactly as specified — included at no extra charge.
Day 5–10
Client Results
What Happens When Systems Connect.
Real clients. Real platforms. Real results after we connected their systems.
Live Case Study
Y
Yadel
Founder · mabiat.co
✓ Verified Client
★★★★★
Built us a hotel booking agent using Vapi that handles both texts and calls. Guests enquire about room availability, check inventory and book directly. Everything syncs to Google Sheets in real time — no staff, no manual entry, no double-bookings. Live in under a week.
Hotel Booking Flow
Guest sends SMS or calls Vapi number
AI checks Google Sheets inventory in real time
Booking confirmed + Sheets updated instantly
Zero staff involved — fully automated
What People Are Saying
D
David K.
@davidk_solar
No-answer leads were just dying. Now they get auto-retried + SMS. Recovered 20% in month one.
GHL + CallTools
★★★★★
Y
Yadel
@yadel_mabiat
Hotel booking agent handles texts + calls and pushes reservations to Google Sheets. Live in under a week.
Vapi + Google Sheets
★★★★★
S
Sarah T.
@saraht_salesops
3 admins went back to selling. The Kixie integration handles everything. ROI in week one.
Pipedrive + Kixie
★★★★★
A
Alex M.
@alexm_realestate
Inbound calls get auto-logged, qualified in CRM and pushed to the right agent. Speed to lead cut to 60s.
Zoho + Aircall
★★★★★
N
Nina C.
@nina_growthops
AI agent qualifies inbound leads overnight. Warm handoffs in CRM by morning. Like hiring 3 extra reps.
GHL + Vapi
★★★★★
C
Chris D.
@chrisd_brokerage
Voicemails now trigger automated SMS + re-queue. Nothing falls through the cracks anymore.
Pipedrive + PhoneBurner
★★★★★
D
David K.
@davidk_solar
No-answer leads were just dying. Now they get auto-retried + SMS. Recovered 20% in month one.
GHL + CallTools
★★★★★
Y
Yadel
@yadel_mabiat
Hotel booking agent handles texts + calls and pushes reservations to Google Sheets. Live in under a week.
Vapi + Google Sheets
★★★★★
S
Sarah T.
@saraht_salesops
3 admins went back to selling. The Kixie integration handles everything. ROI in week one.
Pipedrive + Kixie
★★★★★
A
Alex M.
@alexm_realestate
Inbound calls get auto-logged, qualified in CRM and pushed to the right agent. Speed to lead cut to 60s.
Zoho + Aircall
★★★★★
N
Nina C.
@nina_growthops
AI agent qualifies inbound leads overnight. Warm handoffs in CRM by morning. Like hiring 3 extra reps.
GHL + Vapi
★★★★★
C
Chris D.
@chrisd_brokerage
Voicemails now trigger automated SMS + re-queue. Nothing falls through the cracks anymore.
Pipedrive + PhoneBurner
★★★★★
R
Rachel B.
@rachelb_ops
Managers finally have accurate data. Call logs match dialer reports. Forecasting actually works now.
Salesforce + Five9
★★★★★
T
Tom W.
@tomw_insurtech
Zero manual entry since go-live. Disposition sets in dialer, CRM updates instantly. Team loves it.
HubSpot + JustCall
★★★★★
P
Paul H.
@paulh_bdr
CallTools didn't have Zapier. They built a custom webhook pipeline. Works better than any native integration.
Salesforce + CallTools
★★★★★
L
Laura K.
@laurak_saas
Cold email reply hits "Interested" → dialer campaign in 60 seconds. The loop is finally closed.
HubSpot + Instantly
★★★★★
B
Ben R.
@benr_revteam
VICIdial was a nightmare to integrate. They sorted the webhook pipeline, AGI scripts, everything. Solid.
Zoho + VICIdial
★★★★★
O
Omar F.
@omarf_founder
Gong transcripts automatically pushed to HubSpot as call notes. Reps never need to write a recap again.
HubSpot + Gong
★★★★★
R
Rachel B.
@rachelb_ops
Managers finally have accurate data. Call logs match dialer reports. Forecasting actually works now.
Salesforce + Five9
★★★★★
T
Tom W.
@tomw_insurtech
Zero manual entry since go-live. Disposition sets in dialer, CRM updates instantly. Team loves it.
HubSpot + JustCall
★★★★★
P
Paul H.
@paulh_bdr
CallTools didn't have Zapier. They built a custom webhook pipeline. Works better than any native integration.
Salesforce + CallTools
★★★★★
L
Laura K.
@laurak_saas
Cold email reply hits "Interested" → dialer campaign in 60 seconds. The loop is finally closed.
HubSpot + Instantly
★★★★★
B
Ben R.
@benr_revteam
VICIdial was a nightmare to integrate. They sorted the webhook pipeline, AGI scripts, everything. Solid.
Zoho + VICIdial
★★★★★
O
Omar F.
@omarf_founder
Gong transcripts automatically pushed to HubSpot as call notes. Reps never need to write a recap again.
HubSpot + Gong
★★★★★
FAQ
Common questions about the
Common questions about the
OpenPhone + HubSpot integration.
Most builds are live in 5–10 business days from the discovery call. Simple setups with standard dispositions can be done in under a week. More complex builds — custom pipeline stages, multi-user routing, conditional logic — may take the full 10 days.
Yes. The integration fires within seconds of each call ending using webhooks from OpenPhone and the HubSpot API. Typical sync time is < 1s from call end to CRM record updated.
Disposition, recording URL, agent identity, call duration, notes, and any custom fields you specify — all mapped to the correct HubSpot fields. You control the mapping during the field-mapping step.
Zapier works for simple triggers but gives no control over field-level mapping, disposition logic, or recording attachment. A direct API build is recommended for anything beyond basic one-way logging.
That's the default case. We map your exact disposition codes to your exact HubSpot pipeline stages — whatever you've named them. No preset templates to conform to.
The one-time setup fee (from $100) covers the build, end-to-end testing with real data, and 30 days of post-launch support. No per-call or per-record fees.
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Taking quotes now for OpenPhone + HubSpot
Ready to Connect
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Drop your email or book a 30-minute call. Free, no commitment, usually reply same day.
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Live in 5–10 days
30-day support included
Get Your Free Quote
Tell us your setup — we'll have you live on OpenPhone + HubSpot in days.
OR BOOK DIRECTLY
Integrations as low as $100 setup · Monthly from $50/mo
Before you go
See what HubSpot + OpenPhone teams get
Every call logged automatically. Every recording in HubSpot. Zero manual entry.
+38%
more deals create…
42 min
saved per rep per…
99%
call logging accu…
0
missed follow-up …
Want these results? Book a free 30-min call — we'll audit your OpenPhone and HubSpot setup and give you a quote on the same call.
30-min call
Free quote same day
No commitment