Live in 5–10 business days

Every Twilio Call
Logged in < 1s.
No rep involvement.

When a call ends in Twilio, this integration fires automatically: the call outcome, disposition, recording URL, agent identity, and all contact data map to Apollo.io in under a second. 6 event types from Twilio connect …

6 events
Trigger types from Twilio
6 actions
CRM actions in Apollo.io
42min
saved per rep per day
Book Free Call → ← All Integrations
Free quote in 24h
No commitment
30-day support
From $100 setup
Live Field Mapping — Twilio → Apollo.io
Syncing
Twilio
Dialer · SMS · Voice · WhatsApp API
Account SID + Auth Token (Basic Auth)
contact_phone
→
Contact.Phone / Lead.Phone
✓
contact_name
→
Contact.Name / Lead.Name
✓
contact_email
→
Contact.Email / Lead.Email
✓
call_direction
→
Activity.Type (Inbound/Outbound)
✓
call_duration
→
Activity.Duration
✓
Apollo.io
CRM · Sales Intelligence · Sequences · Dialer
API Key (x-api-key header)
All 13 fields mapped · real time
zero manual entry
Real-time sync

Every call logged.
Automatically.
Before your rep picks up the next one.

The Twilio webhook fires the instant a call ends. Our integration processes it and updates Apollo.io — all in under a second. Zero rep involvement.

0%
calls logged automatically
< 1s
call end to CRM update
0min
saved per rep per day
0%
recordings in Apollo.io
Live integration feed — Twilio → Apollo.io
Twilio ⚡ Integration Layer < < 1s Apollo.io ✓
What changes for your team

Your day before. Your day after.

The exact workflow differences between teams using Twilio + Apollo.io manually and teams running this integration.

WITHOUT THE INTEGRATION
current state
✗
Rep logs Twilio call manually in Apollo.io — 3–5 min per call
✗
Disposition set in Twilio — Apollo.io pipeline stage updated hours later
✗
Recordings in Twilio never reach Apollo.io contacts
✗
Follow-up tasks created manually — forgotten ~40% of the time
✗
Last hour of every workday lost to data entry
WITH THE INTEGRATION
after go-live
✓
Apollo.io updated automatically on call end — 0 rep effort
✓
Disposition maps to Apollo.io pipeline stage in < 1s via webhook
✓
recording_url mapped to Apollo.io activity on every call
✓
Task auto-created in Apollo.io for every Callback/Voicemail disposition
✓
42 minutes per rep per day returned to selling
Outcomes that matter

What you actually gain from
Twilio + Apollo.io

Not features. Measurable improvements in your sales operation.

Call logging rate
58% 99%
Manual logging captures ~58% of calls. Every call now creates a Apollo.io activity.
Recordings in CRM
12% 100%
Recording URL mapped to Apollo.io activity on every Twilio call end.
Follow-up task creation
58% 100%
Callback dispositions auto-create Apollo.io tasks. Nothing slips.
Pipeline stage accuracy
62% 100%
Disposition maps to Apollo.io stage in < 1s — not end of day.
42
minutes saved per rep per day
Reps using Twilio without Apollo.io integration spend ~42 min/day manually logging calls. The integration fires on call end — zero effort from the rep.
call_duration Create Engagement auto-log
99%
of calls logged automatically
Manual logging captures ~60% of calls. The Twilio webhook fires on every call end and creates a Apollo.io activity — no exceptions.
call.ended recording_url notes
+38%
more deals created per week
Every Qualified disposition auto-creates a Apollo.io deal. Manual processes lose ~35% of qualified calls to forgotten CRM entry.
disposition → dealstage Create Deal
Did you know?

What changes when Twilio + Apollo.io are connected

These improvements happen automatically — no rep action required after each call.

? Did you know
42
minutes saved per rep per day
Reps using Twilio without Apollo.io integration spend ~42 min/day manually logging calls. The integration fires on call end — zero effort from the rep.
call_duration Create Engagement auto-log
? Did you know
99%
of calls logged automatically
Manual logging captures ~60% of calls. The Twilio webhook fires on every call end and creates a Apollo.io activity — no exceptions.
call.ended recording_url notes
? Did you know
+38%
more deals created per week
Every Qualified disposition auto-creates a Apollo.io deal. Manual processes lose ~35% of qualified calls to forgotten CRM entry.
disposition → dealstage Create Deal
? Did you know
< 1s
from call end to CRM update
The Twilio webhook fires the instant the call ends. Apollo.io is updated before the rep reaches for the next number.
webhook real-time
? Did you know
100%
of recordings in Apollo.io
Every Twilio recording URL is mapped to the Apollo.io contact automatically. Managers review calls from inside Apollo.io.
recording_url activity.recording
? Did you know
0
missed follow-up tasks
Every Callback or Voicemail disposition auto-creates a Apollo.io task. Assigned to the correct rep, linked to the contact.
disposition map task creation
Under the hood

Exactly what happens when a call ends in Twilio

Every step, every API call, every field. This is how a Twilio webhook becomes a Apollo.io record in under a second.

1
Call ends → Twilio fires webhook
The moment an agent marks the call complete (or it auto-closes), Twilio fires a POST webhook containing the full call payload.
/2010-04-01/Accounts/{SID}/Messages
{
  "call_id": "...",
  "agent_name": "...",
  "contact_phone": "...",
  // + 5 more fields
}
2
Payload validated + field-mapped
The integration layer receives the webhook, validates the signature (Account SID + Auth Token (Basic Auth)), and maps each Twilio field to the correct Apollo.io field — including disposition-to-stage logic.
disposition → deal_stage
recording_url → activity.recording
agent_id → owner_id
contact_phone → contact.phone
3
Apollo.io API call fires
The integration calls the Apollo.io API (API Key (x-api-key header)) to update the contact record, log the call activity, set the deal stage, and create a follow-up task if the disposition requires one.
POST /v1/people/match
POST /v1/contacts
PUT /v1/contacts/{id}
4
Complete. Rep sees nothing — Apollo.io is already updated.
Total time from call end to CRM update: < 1s. Rate limits: Fixed-window -- check /rate_limits endpoint; Professional plan+ for full API. The rep closes Twilio and moves to the next call. Apollo.io already has everything.
polling
New SMS / MMS Received
SMS or MMS received on your Twilio number
polling
Call Finished
Call on your Twilio number is finished
polling
New Recording
New call recording available
polling
New Transcription
New call transcription available
polling
New Phone Number Added
New phone number added to the account
polling
New WhatsApp Message
WhatsApp message received on a Twilio number
action
Create or Update Contact
Creates or updates a contact in Apollo
action
Update Contact
Updates an existing contact by ID or email
action
Create Account
Creates a new company account
action
Update Account
Updates an existing account
action
Create Task
Creates a follow-up task for a contact
action
Find Contact
Searches for a contact by email
All fields passed on every Twilio call event:
Sid To From Body Status Direction CallStatus CallDuration
Connection Details
DialerTwilio
CRMApollo.io
Dialer authAccount SID + Auth Token (Basic Auth)
CRM authAPI Key (x-api-key header)
ZapierAvailable
Delivery5–10 business days
From$100 one-time setup
Disposition mapping

What happens in Apollo.io for every call outcome

Select a disposition to see the exact chain of events that fires in Apollo.io — automatically.

Twilio Agent
Interested
sets disposition
Integration Layer
Maps + fires
< 1s
Apollo.io
Move deal stage → Qualified
SQL / Qualified
Twilio disposition Apollo.io action Stage
Interested Move deal stage → Qualified SQL / Qualified
Booked / Meeting Set Create calendar event + stage update Meeting Scheduled
Not Interested Update contact status → Disqualified Disqualified
No Answer Re-queue + follow-up task or SMS Attempted (retry)
Voicemail Left Set contact status → Attempted Attempted
Callback Requested Create CRM task → Schedule Callback Callback Scheduled
Wrong Number Flag phone field as invalid Invalid
DNC Requested Set opt-out flag + suppress contact Opted Out
Busy Re-queue with delay timer Re-queue
Sales teams using Twilio alongside Apollo.io without an integration spend 35–50 minutes per rep per day on manual call logging. At 8 reps, that's 28+ hours per week lost to data entry. Manually logged data is also incomplete — reps forget calls, mistype dispositions, skip recordings.
What teams use this for

Twilio + Apollo.io use cases

Specific things teams automate — based on how Twilio works and what Apollo.io needs.

✓
Send follow-up SMS via Twilio when dialer call disposition is No Answer
✓
Log inbound Twilio SMS to CRM contact record as an engagement note
✓
Create CRM contact when first inbound call arrives from unknown number
✓
Create Apollo contact when dialer call completes for unknown number
✓
Update Apollo contact stage when CRM deal moves to Closed Won
✓
Create Apollo task when dialer marks call as Follow Up Required
The build process

From quote to live in 5–10 business days

Everything handled for you. No developer needed. You describe how you work — we build it.

1
Discovery call
30 minutes. We audit your exact Twilio and Apollo.io setup — dispositions, pipeline stages, field names, and edge cases. Quote on the same call.
Day 1
2
Field mapping
All fields mapped: Twilio disposition codes → Apollo.io stages, recording_url → activity field, agent ID → owner, plus any custom fields you need.
Days 1–2
3
Build & test
We build the integration and test with real call data from your Twilio account into your Apollo.io. You verify every field before go-live.
Days 2–8
4
Go live + support
Integration goes live. We monitor for 30 days and fix anything that doesn't work exactly as specified — included at no extra charge.
Day 5–10
Client Results

What Happens When Systems Connect.

Real clients. Real platforms. Real results after we connected their systems.

Live Case Study
Y
Yadel
Founder · mabiat.co
✓ Verified Client
★★★★★
Built us a hotel booking agent using Vapi that handles both texts and calls. Guests enquire about room availability, check inventory and book directly. Everything syncs to Google Sheets in real time — no staff, no manual entry, no double-bookings. Live in under a week.
mabiat.co Vapi AI Google Sheets Live < 1 week
Hotel Booking Flow
📞 Guest SMS or Call Vapi AI Google Sheets
Guest sends SMS or calls Vapi number
AI checks Google Sheets inventory in real time
Booking confirmed + Sheets updated instantly
Zero staff involved — fully automated
What People Are Saying
D
David K.
@davidk_solar
No-answer leads were just dying. Now they get auto-retried + SMS. Recovered 20% in month one.
GHL + CallTools ★★★★★
Y
Yadel
@yadel_mabiat
Hotel booking agent handles texts + calls and pushes reservations to Google Sheets. Live in under a week.
Vapi + Google Sheets ★★★★★
S
Sarah T.
@saraht_salesops
3 admins went back to selling. The Kixie integration handles everything. ROI in week one.
Pipedrive + Kixie ★★★★★
A
Alex M.
@alexm_realestate
Inbound calls get auto-logged, qualified in CRM and pushed to the right agent. Speed to lead cut to 60s.
Zoho + Aircall ★★★★★
N
Nina C.
@nina_growthops
AI agent qualifies inbound leads overnight. Warm handoffs in CRM by morning. Like hiring 3 extra reps.
GHL + Vapi ★★★★★
C
Chris D.
@chrisd_brokerage
Voicemails now trigger automated SMS + re-queue. Nothing falls through the cracks anymore.
Pipedrive + PhoneBurner ★★★★★
D
David K.
@davidk_solar
No-answer leads were just dying. Now they get auto-retried + SMS. Recovered 20% in month one.
GHL + CallTools ★★★★★
Y
Yadel
@yadel_mabiat
Hotel booking agent handles texts + calls and pushes reservations to Google Sheets. Live in under a week.
Vapi + Google Sheets ★★★★★
S
Sarah T.
@saraht_salesops
3 admins went back to selling. The Kixie integration handles everything. ROI in week one.
Pipedrive + Kixie ★★★★★
A
Alex M.
@alexm_realestate
Inbound calls get auto-logged, qualified in CRM and pushed to the right agent. Speed to lead cut to 60s.
Zoho + Aircall ★★★★★
N
Nina C.
@nina_growthops
AI agent qualifies inbound leads overnight. Warm handoffs in CRM by morning. Like hiring 3 extra reps.
GHL + Vapi ★★★★★
C
Chris D.
@chrisd_brokerage
Voicemails now trigger automated SMS + re-queue. Nothing falls through the cracks anymore.
Pipedrive + PhoneBurner ★★★★★
R
Rachel B.
@rachelb_ops
Managers finally have accurate data. Call logs match dialer reports. Forecasting actually works now.
Salesforce + Five9 ★★★★★
T
Tom W.
@tomw_insurtech
Zero manual entry since go-live. Disposition sets in dialer, CRM updates instantly. Team loves it.
HubSpot + JustCall ★★★★★
P
Paul H.
@paulh_bdr
CallTools didn't have Zapier. They built a custom webhook pipeline. Works better than any native integration.
Salesforce + CallTools ★★★★★
L
Laura K.
@laurak_saas
Cold email reply hits "Interested" → dialer campaign in 60 seconds. The loop is finally closed.
HubSpot + Instantly ★★★★★
B
Ben R.
@benr_revteam
VICIdial was a nightmare to integrate. They sorted the webhook pipeline, AGI scripts, everything. Solid.
Zoho + VICIdial ★★★★★
O
Omar F.
@omarf_founder
Gong transcripts automatically pushed to HubSpot as call notes. Reps never need to write a recap again.
HubSpot + Gong ★★★★★
R
Rachel B.
@rachelb_ops
Managers finally have accurate data. Call logs match dialer reports. Forecasting actually works now.
Salesforce + Five9 ★★★★★
T
Tom W.
@tomw_insurtech
Zero manual entry since go-live. Disposition sets in dialer, CRM updates instantly. Team loves it.
HubSpot + JustCall ★★★★★
P
Paul H.
@paulh_bdr
CallTools didn't have Zapier. They built a custom webhook pipeline. Works better than any native integration.
Salesforce + CallTools ★★★★★
L
Laura K.
@laurak_saas
Cold email reply hits "Interested" → dialer campaign in 60 seconds. The loop is finally closed.
HubSpot + Instantly ★★★★★
B
Ben R.
@benr_revteam
VICIdial was a nightmare to integrate. They sorted the webhook pipeline, AGI scripts, everything. Solid.
Zoho + VICIdial ★★★★★
O
Omar F.
@omarf_founder
Gong transcripts automatically pushed to HubSpot as call notes. Reps never need to write a recap again.
HubSpot + Gong ★★★★★
FAQ

Common questions about the
Twilio + Apollo.io integration.

Most builds are live in 5–10 business days from the discovery call. Simple setups with standard dispositions can be done in under a week. More complex builds — custom pipeline stages, multi-user routing, conditional logic — may take the full 10 days.
Yes. The integration fires within seconds of each call ending using webhooks from Twilio and the Apollo.io API. Typical sync time is < 1s from call end to CRM record updated.
Disposition, recording URL, agent identity, call duration, notes, and any custom fields you specify — all mapped to the correct Apollo.io fields. You control the mapping during the field-mapping step.
Zapier works for simple triggers but gives no control over field-level mapping, disposition logic, or recording attachment. A direct API build is recommended for anything beyond basic one-way logging.
That's the default case. We map your exact disposition codes to your exact Apollo.io pipeline stages — whatever you've named them. No preset templates to conform to.
The one-time setup fee (from $100) covers the build, end-to-end testing with real data, and 30 days of post-launch support. No per-call or per-record fees.
Other Apollo.io integrations
Apollo.io + Talkdesk
Cloud Contact Center
→
Apollo.io + Five9
Cloud Contact Center (Enterprise)
→
Apollo.io + Aircall
Cloud Phone System / Sales Dialer
→
Apollo.io + CallTools
Predictive / Preview / Power Dialer
→
Apollo.io + Convoso
TCPA Compliant / AI Scoring
→
Apollo.io + PhoneBurner
Power Dialer / CRM Sync
→
Taking quotes now for Twilio + Apollo.io

Ready to Connect
Your Entire Stack?

Drop your email or book a 30-minute call. Free, no commitment, usually reply same day.

Free discovery call Quote within 24h Live in 5–10 days 30-day support included
web-repay.com — Twilio + Apollo.io Quote
Get Your Free Quote
Tell us your setup — we'll have you live on Twilio + Apollo.io in days.
OR BOOK DIRECTLY
Integrations as low as $100 setup · Monthly from $50/mo
Before you go

See what Apollo.io + Twilio teams get

Every call logged automatically. Every recording in Apollo.io. Zero manual entry.

42
minutes saved per…
99%
of calls logged a…
+38%
more deals create…
< 1s
from call end to …

Want these results? Book a free 30-min call — we'll audit your Twilio and Apollo.io setup and give you a quote on the same call.

30-min call
Free quote same day
No commitment