Live in 5–10 business days

HubSpot + Vapi Integration

Connect Vapi to HubSpot — 5 trigger events, 9 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.

5 Trigger events
9 CRM actions
30-day support
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No commitment
Production-grade
Live Integration Log
Active
DIAL Call completed — Vapi 0.0s
SYNC Disposition + notes → HubSpot 0.3s
CRM Contact updated · deal stage set 0.5s
REC Recording URL stored · task created 0.7s
OK Sync complete — rep did nothing 0.8s
Syncing in real time zero manual entry
Automation Builder — Real Triggers & Actions
Click any event to select
Vapi Triggers
T01
New Call Created
New Vapi call created
polling
T02
New Assistant Created
New Vapi assistant created
polling
T03
New File Uploaded
New knowledge-base file uploaded to Vapi
polling
E01
end-of-call-report
Webhook: full call report (transcript, summary, cost) on call end
webhook
E02
function-call
Webhook: assistant triggers a tool/function mid-call
webhook
HubSpot Actions
A01
Create Contact
Creates a Contact in HubSpot
action
A02
Update Contact
Updates an existing contact
action
A03
Create or Update Contact
Upsert: creates or updates matching contact
action
A07
Create Deal
Creates a new deal
action
A08
Update Deal
Updates existing deal
action
A09
Create or Update Deal
Upsert deal
action
A10
Add Contact to List
Adds contact to a specific static list
action
A12
Create Engagement
Creates engagement (note, call, email) for contact
action
A13
Create Task
Creates a calendar task (paid plans)
action
Field Mapping
Dialer → CRM
contact_phone
Contact.Phone / Lead.Phone
contact_name
Contact.Name / Lead.Name
contact_email
Contact.Email / Lead.Email
call_direction
Activity.Type (Inbound/Outbound)
call_duration
Activity.Duration
disposition
Contact.Lead_Status / Deal.Stage
notes
Activity.Notes / Call.Description
recording_url
Activity.Recording / Custom Field
agent_name
Activity.Owner / Task.Assigned_To
timestamp
Activity.Date / Call.Date
voicemail_url
Activity.Voicemail / Custom Field
campaign_name
Lead.Source / Contact.Campaign
ai_summary
Activity.Notes / Custom Field
Vapi Triggers
T01
polling
New Call Created
New Vapi call created
T02
polling
New Assistant Created
New Vapi assistant created
T03
polling
New File Uploaded
New knowledge-base file uploaded to Vapi
E01
webhook
end-of-call-report
Webhook: full call report (transcript, summary, cost) on call end
E02
webhook
function-call
Webhook: assistant triggers a tool/function mid-call
HubSpot Triggers
T03
polling
New Contact
New contact available
T04
polling
Contact Recently Updated
Contact created or updated
T05
instant
New Contact in List
Contact added to a specific static list
T06
instant
Contact Property Change
Specified property updated on a contact
T07
polling
New Deal
New deal created
T09
instant
Deal Stage Change
Deal enters a specified pipeline stage
T19
polling
New Engagement
New engagement (call, email, note) created
T21
instant
New Form Submission
Form submitted in HubSpot
Vapi Actions
A01
Create Call
Creates an outbound phone call using a Vapi voice assistant
A02
Update Call
Updates metadata on an existing call
A03
Delete Call
Permanently deletes call data
A04
Upload File
Uploads a knowledge-base file to Vapi
A05
Get Call Details
Returns details of a specific call
A06
Create Campaign
Creates an outbound calling campaign
HubSpot Actions
A01
Create Contact
Creates a Contact in HubSpot
A02
Update Contact
Updates an existing contact
A03
Create or Update Contact
Upsert: creates or updates matching contact
A07
Create Deal
Creates a new deal
A08
Update Deal
Updates existing deal
A09
Create or Update Deal
Upsert deal
A10
Add Contact to List
Adds contact to a specific static list
A12
Create Engagement
Creates engagement (note, call, email) for contact
A13
Create Task
Creates a calendar task (paid plans)
Vapi API
POST
/call
Create outbound call
GET
/call/{id}
Get call details + transcript
PATCH
/call/{id}
Update call metadata
DELETE
/call/{id}
Delete call data
POST
/assistant
Create AI assistant
POST
/campaign
Create outbound campaign
HubSpot API
POST
/crm/v3/objects/contacts
Create contact
PATCH
/crm/v3/objects/contacts/{id}
Update contact
POST
/crm/v3/objects/deals
Create deal
PATCH
/crm/v3/objects/deals/{id}
Update deal stage
POST
/crm/v3/objects/engagements
Log call/note/email
GET
/crm/v3/objects/contacts/search
Search contacts

When an agent sets a call disposition in Vapi, the automation maps it to the correct HubSpot action:

Disposition CRM Stage / Action Stage
Interested Move deal stage → Qualified SQL / Qualified
Booked / Meeting Set Create calendar event + stage update Meeting Scheduled
Not Interested Update contact status → Disqualified Disqualified
No Answer Re-queue + follow-up task or SMS Attempted (retry)
Voicemail Left Set contact status → Attempted Attempted
Callback Requested Create CRM task → Schedule Callback Callback Scheduled
Wrong Number Flag phone field as invalid Invalid
DNC Requested Set opt-out flag + suppress contact Opted Out
Busy Re-queue with delay timer Re-queue

All fields passed on every Vapi call event — mapped to HubSpot fields. Highlighted fields are critical for automation:

call_id
assistant_id
phone_number_id
customer_number
transcript
summary
ended_reason
duration
recording_url
cost
status
started_at
ended_at
Also notify via
Add-on layer
Slack
Slack
Call alerts to channels & DMs
Microsoft Teams
Microsoft Teams
Adaptive cards for enterprise
WhatsApp Business
WhatsApp Business
Instant lead follow-up message
Telegram
Telegram
Lightweight bot notifications

Any of the above can be bundled with your HubSpot + Vapi build.