Live in 5–10 business days

GoHighLevel + Vapi Integration

Connect Vapi to GoHighLevel — 5 trigger events, 5 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.

5 Trigger events
5 CRM actions
30-day support
Zapier native
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No commitment
Production-grade
Live Integration Log
Active
DIAL Call completed — Vapi 0.0s
SYNC Disposition + notes → GoHighLevel 0.3s
CRM Contact updated · deal stage set 0.5s
REC Recording URL stored · task created 0.7s
OK Sync complete — rep did nothing 0.8s
Syncing in real time zero manual entry
Automation Builder — Real Triggers & Actions
Click any event to select
Vapi Triggers
T01
New Call Created
New Vapi call created
polling
T02
New Assistant Created
New Vapi assistant created
polling
T03
New File Uploaded
New knowledge-base file uploaded to Vapi
polling
E01
end-of-call-report
Webhook: full call report (transcript, summary, cost) on call end
webhook
E02
function-call
Webhook: assistant triggers a tool/function mid-call
webhook
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
action
A02
Add/Update Contact
Creates or updates a contact
action
A03
Stop All Workflows
Stops all active workflows for a lead
action
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
action
A05
Add Task
Adds a task to the account
action
Field Mapping
Dialer → CRM
contact_phone
Contact.Phone / Lead.Phone
contact_name
Contact.Name / Lead.Name
contact_email
Contact.Email / Lead.Email
call_direction
Activity.Type (Inbound/Outbound)
call_duration
Activity.Duration
disposition
Contact.Lead_Status / Deal.Stage
notes
Activity.Notes / Call.Description
recording_url
Activity.Recording / Custom Field
agent_name
Activity.Owner / Task.Assigned_To
timestamp
Activity.Date / Call.Date
voicemail_url
Activity.Voicemail / Custom Field
campaign_name
Lead.Source / Contact.Campaign
ai_summary
Activity.Notes / Custom Field
Vapi Triggers
T01
polling
New Call Created
New Vapi call created
T02
polling
New Assistant Created
New Vapi assistant created
T03
polling
New File Uploaded
New knowledge-base file uploaded to Vapi
E01
webhook
end-of-call-report
Webhook: full call report (transcript, summary, cost) on call end
E02
webhook
function-call
Webhook: assistant triggers a tool/function mid-call
GoHighLevel Triggers
T01
instant
Pipeline Stage Changed
Only native Zapier trigger — stage updated for opportunity
T02
webhook
Contact Created (webhook)
New contact created in GHL
T05
webhook
Opportunity Created
New opportunity created (webhook)
T08
webhook
Appointment Booked
New appointment scheduled (webhook)
Vapi Actions
A01
Create Call
Creates an outbound phone call using a Vapi voice assistant
A02
Update Call
Updates metadata on an existing call
A03
Delete Call
Permanently deletes call data
A04
Upload File
Uploads a knowledge-base file to Vapi
A05
Get Call Details
Returns details of a specific call
A06
Create Campaign
Creates an outbound calling campaign
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
A02
Add/Update Contact
Creates or updates a contact
A03
Stop All Workflows
Stops all active workflows for a lead
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
A05
Add Task
Adds a task to the account
Vapi API
POST
/call
Create outbound call
GET
/call/{id}
Get call details + transcript
PATCH
/call/{id}
Update call metadata
DELETE
/call/{id}
Delete call data
POST
/assistant
Create AI assistant
POST
/campaign
Create outbound campaign
GoHighLevel API
POST
/contacts/
Create contact
PUT
/contacts/{id}
Update contact
POST
/opportunities/
Create opportunity
PUT
/opportunities/{id}
Update pipeline stage
POST
/contacts/{id}/workflow/{workflowId}
Add to workflow

When an agent sets a call disposition in Vapi, the automation maps it to the correct GoHighLevel action:

Disposition CRM Stage / Action Stage
Interested Move deal stage → Qualified SQL / Qualified
Booked / Meeting Set Create calendar event + stage update Meeting Scheduled
Not Interested Update contact status → Disqualified Disqualified
No Answer Re-queue + follow-up task or SMS Attempted (retry)
Voicemail Left Set contact status → Attempted Attempted
Callback Requested Create CRM task → Schedule Callback Callback Scheduled
Wrong Number Flag phone field as invalid Invalid
DNC Requested Set opt-out flag + suppress contact Opted Out
Busy Re-queue with delay timer Re-queue

All fields passed on every Vapi call event — mapped to GoHighLevel fields. Highlighted fields are critical for automation:

call_id
assistant_id
phone_number_id
customer_number
transcript
summary
ended_reason
duration
recording_url
cost
status
started_at
ended_at
Also notify via
Add-on layer
Slack
Slack
Call alerts to channels & DMs
Microsoft Teams
Microsoft Teams
Adaptive cards for enterprise
WhatsApp Business
WhatsApp Business
Instant lead follow-up message
Telegram
Telegram
Lightweight bot notifications

Any of the above can be bundled with your GoHighLevel + Vapi build.