PhoneBurner logo
PhoneBurner
Power Dialer / CRM Sync
GoHighLevel logo
GoHighLevel
CRM · SMS · Pipelines

GoHighLevel + PhoneBurner Integration

Connect PhoneBurner to GoHighLevel — 2 trigger events, 5 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.

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2 Triggers
5 Actions
OAuth 2.0
Zapier Available
30-day support
Automation Builder — Real Triggers & Actions
Click any event to select
PhoneBurner Triggers
T01
Call Logged
Call completed and logged
polling
T05
Result Set
Call result/disposition set after call
polling
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
action
A02
Add/Update Contact
Creates or updates a contact
action
A03
Stop All Workflows
Stops all active workflows for a lead
action
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
action
A05
Add Task
Adds a task to the account
action
Field Mapping
Dialer → CRM
contact_phone
Contact.Phone / Lead.Phone
contact_name
Contact.Name / Lead.Name
contact_email
Contact.Email / Lead.Email
call_direction
Activity.Type (Inbound/Outbound)
call_duration
Activity.Duration
disposition
Contact.Lead_Status / Deal.Stage
notes
Activity.Notes / Call.Description
recording_url
Activity.Recording / Custom Field
agent_name
Activity.Owner / Task.Assigned_To
timestamp
Activity.Date / Call.Date
voicemail_url
Activity.Voicemail / Custom Field
campaign_name
Lead.Source / Contact.Campaign
ai_summary
Activity.Notes / Custom Field
PhoneBurner Triggers
T01
polling
Call Logged
Call completed and logged
T05
polling
Result Set
Call result/disposition set after call
GoHighLevel Triggers
T01
instant
Pipeline Stage Changed
Only native Zapier trigger — stage updated for opportunity
T02
webhook
Contact Created (webhook)
New contact created in GHL
T05
webhook
Opportunity Created
New opportunity created (webhook)
T08
webhook
Appointment Booked
New appointment scheduled (webhook)
PhoneBurner Actions
A01
Create Contact
Creates new contact in PhoneBurner
A03
Add Tag to Contact
Applies tag to contact
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
A02
Add/Update Contact
Creates or updates a contact
A03
Stop All Workflows
Stops all active workflows for a lead
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
A05
Add Task
Adds a task to the account
PhoneBurner API
POST
/1.0/contact
Create contact
GET
/1.0/call/{id}
Get call record
GoHighLevel API
POST
/contacts/
Create contact
PUT
/contacts/{id}
Update contact
POST
/opportunities/
Create opportunity
PUT
/opportunities/{id}
Update pipeline stage
POST
/contacts/{id}/workflow/{workflowId}
Add to workflow

When an agent sets a call disposition in PhoneBurner, the automation maps it to the correct GoHighLevel action:

Disposition CRM Stage / Action Stage
Interested Move deal stage → Qualified SQL / Qualified
Booked / Meeting Set Create calendar event + stage update Meeting Scheduled
Not Interested Update contact status → Disqualified Disqualified
No Answer Re-queue + follow-up task or SMS Attempted (retry)
Voicemail Left Set contact status → Attempted Attempted
Callback Requested Create CRM task → Schedule Callback Callback Scheduled
Wrong Number Flag phone field as invalid Invalid
DNC Requested Set opt-out flag + suppress contact Opted Out
Busy Re-queue with delay timer Re-queue

All fields passed on every PhoneBurner call event — mapped to GoHighLevel fields. Highlighted fields are critical for automation:

contact_id
contact_name
phone_number
call_duration
result
notes
recording_url
tags
next_call_date