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Orum
AI Parallel Dialer
GoHighLevel logo
GoHighLevel
CRM · SMS · Pipelines

GoHighLevel + Orum Integration

Connect Orum to GoHighLevel — 3 trigger events, 5 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.

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3 Triggers
5 Actions
API Key / OAuth
API / Webhook
30-day support
Automation Builder — Real Triggers & Actions
Click any event to select
Orum Triggers
E01
call_completed
Call session ended with metadata
webhook
E03
call_voicemail
Voicemail left for prospect
webhook
E06
disposition_logged
Rep logs disposition post-call
webhook
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
action
A02
Add/Update Contact
Creates or updates a contact
action
A03
Stop All Workflows
Stops all active workflows for a lead
action
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
action
A05
Add Task
Adds a task to the account
action
Field Mapping
Dialer → CRM
contact_phone
Contact.Phone / Lead.Phone
contact_name
Contact.Name / Lead.Name
contact_email
Contact.Email / Lead.Email
call_direction
Activity.Type (Inbound/Outbound)
call_duration
Activity.Duration
disposition
Contact.Lead_Status / Deal.Stage
notes
Activity.Notes / Call.Description
recording_url
Activity.Recording / Custom Field
agent_name
Activity.Owner / Task.Assigned_To
timestamp
Activity.Date / Call.Date
voicemail_url
Activity.Voicemail / Custom Field
campaign_name
Lead.Source / Contact.Campaign
ai_summary
Activity.Notes / Custom Field
Orum Triggers
E01
webhook
call_completed
Call session ended with metadata
E03
webhook
call_voicemail
Voicemail left for prospect
E06
webhook
disposition_logged
Rep logs disposition post-call
GoHighLevel Triggers
T01
instant
Pipeline Stage Changed
Only native Zapier trigger — stage updated for opportunity
T02
webhook
Contact Created (webhook)
New contact created in GHL
T05
webhook
Opportunity Created
New opportunity created (webhook)
T08
webhook
Appointment Booked
New appointment scheduled (webhook)
Orum Actions
A01
Native Salesforce sync
Bidirectional sync with Salesforce
A02
Native HubSpot sync
Bidirectional sync with HubSpot
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
A02
Add/Update Contact
Creates or updates a contact
A03
Stop All Workflows
Stops all active workflows for a lead
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
A05
Add Task
Adds a task to the account
Orum API
POST
/webhook/call_completed
Receive call completion data
GET
/api/calls/{id}
Get call details
GoHighLevel API
POST
/contacts/
Create contact
PUT
/contacts/{id}
Update contact
POST
/opportunities/
Create opportunity
PUT
/opportunities/{id}
Update pipeline stage
POST
/contacts/{id}/workflow/{workflowId}
Add to workflow

When an agent sets a call disposition in Orum, the automation maps it to the correct GoHighLevel action:

Disposition CRM Stage / Action Stage
Interested Move deal stage → Qualified SQL / Qualified
Booked / Meeting Set Create calendar event + stage update Meeting Scheduled
Not Interested Update contact status → Disqualified Disqualified
No Answer Re-queue + follow-up task or SMS Attempted (retry)
Voicemail Left Set contact status → Attempted Attempted
Callback Requested Create CRM task → Schedule Callback Callback Scheduled
Wrong Number Flag phone field as invalid Invalid
DNC Requested Set opt-out flag + suppress contact Opted Out
Busy Re-queue with delay timer Re-queue

All fields passed on every Orum call event — mapped to GoHighLevel fields. Highlighted fields are critical for automation:

call_id
prospect_name
prospect_phone
rep_name
call_outcome
disposition
call_duration
notes
recording_url
timestamp