Kixie
Sales Dialer / CRM Native
GoHighLevel
CRM · SMS · Pipelines
GoHighLevel + Kixie Integration
Connect Kixie to GoHighLevel — 4 trigger events, 5 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.
Automation Builder — Real Triggers & Actions
Click any event to select
Kixie Triggers
T01
Call Completed
Call ends with all metadata
instant
T02
Call Missed
Inbound call missed
instant
T03
New SMS Received
Inbound SMS received
instant
T05
Disposition Set
Agent sets call disposition
instant
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
action
A02
Add/Update Contact
Creates or updates a contact
action
A03
Stop All Workflows
Stops all active workflows for a lead
action
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
action
A05
Add Task
Adds a task to the account
action
Field Mapping
Dialer
→
CRM
contact_phone
→
Contact.Phone / Lead.Phone
contact_name
→
Contact.Name / Lead.Name
contact_email
→
Contact.Email / Lead.Email
call_direction
→
Activity.Type (Inbound/Outbound)
call_duration
→
Activity.Duration
disposition
→
Contact.Lead_Status / Deal.Stage
notes
→
Activity.Notes / Call.Description
recording_url
→
Activity.Recording / Custom Field
agent_name
→
Activity.Owner / Task.Assigned_To
timestamp
→
Activity.Date / Call.Date
voicemail_url
→
Activity.Voicemail / Custom Field
campaign_name
→
Lead.Source / Contact.Campaign
ai_summary
→
Activity.Notes / Custom Field
Kixie Triggers
T01
instantCall Completed
Call ends with all metadata
T02
instantCall Missed
Inbound call missed
T03
instantNew SMS Received
Inbound SMS received
T05
instantDisposition Set
Agent sets call disposition
GoHighLevel Triggers
T01
instantPipeline Stage Changed
Only native Zapier trigger — stage updated for opportunity
T02
webhookContact Created (webhook)
New contact created in GHL
T05
webhookOpportunity Created
New opportunity created (webhook)
T08
webhookAppointment Booked
New appointment scheduled (webhook)
Kixie Actions
A01
Automated LeadCaller
Places automated call to rep then connects lead
A02
Auto-SMS
Sends automated SMS from agent's Kixie number
A03
Voicemail Drop
Drops pre-recorded voicemail on call
A06
Schedule Auto-Call
Schedules a call for a future date/time
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
A02
Add/Update Contact
Creates or updates a contact
A03
Stop All Workflows
Stops all active workflows for a lead
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
A05
Add Task
Adds a task to the account
Kixie API
POST
/api/v2/call
Initiate Auto-Call
POST
/api/v2/sms
Send Auto-SMS
POST
/api/v2/contact
Create/update contact
GoHighLevel API
POST
/contacts/
Create contact
PUT
/contacts/{id}
Update contact
POST
/opportunities/
Create opportunity
PUT
/opportunities/{id}
Update pipeline stage
POST
/contacts/{id}/workflow/{workflowId}
Add to workflow
When an agent sets a call disposition in Kixie, the automation maps it to the correct GoHighLevel action:
| Disposition | CRM Stage / Action | Stage |
|---|---|---|
| Interested | Move deal stage → Qualified | SQL / Qualified |
| Booked / Meeting Set | Create calendar event + stage update | Meeting Scheduled |
| Not Interested | Update contact status → Disqualified | Disqualified |
| No Answer | Re-queue + follow-up task or SMS | Attempted (retry) |
| Voicemail Left | Set contact status → Attempted | Attempted |
| Callback Requested | Create CRM task → Schedule Callback | Callback Scheduled |
| Wrong Number | Flag phone field as invalid | Invalid |
| DNC Requested | Set opt-out flag + suppress contact | Opted Out |
| Busy | Re-queue with delay timer | Re-queue |
All fields passed on every Kixie call event — mapped to GoHighLevel fields. Highlighted fields are critical for automation:
call_id
direction
agent_email
agent_name
contact_phone
contact_name
contact_email
call_duration
disposition
call_notes
recording_url
timestamp