Convoso logo
Convoso
TCPA Compliant / AI Scoring
GoHighLevel logo
GoHighLevel
CRM · SMS · Pipelines

GoHighLevel + Convoso Integration

Connect Convoso to GoHighLevel — 3 trigger events, 5 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.

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3 Triggers
5 Actions
API Key / Bearer Token
API / Webhook
30-day support
Automation Builder — Real Triggers & Actions
Click any event to select
Convoso Triggers
E01
call_ended
Call ended with all metadata
webhook
E04
lead_disposition_changed
Call disposition updated
webhook
E05
dnc_added
Number added to DNC list
webhook
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
action
A02
Add/Update Contact
Creates or updates a contact
action
A03
Stop All Workflows
Stops all active workflows for a lead
action
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
action
A05
Add Task
Adds a task to the account
action
Field Mapping
Dialer → CRM
contact_phone
Contact.Phone / Lead.Phone
contact_name
Contact.Name / Lead.Name
contact_email
Contact.Email / Lead.Email
call_direction
Activity.Type (Inbound/Outbound)
call_duration
Activity.Duration
disposition
Contact.Lead_Status / Deal.Stage
notes
Activity.Notes / Call.Description
recording_url
Activity.Recording / Custom Field
agent_name
Activity.Owner / Task.Assigned_To
timestamp
Activity.Date / Call.Date
voicemail_url
Activity.Voicemail / Custom Field
campaign_name
Lead.Source / Contact.Campaign
ai_summary
Activity.Notes / Custom Field
Convoso Triggers
E01
webhook
call_ended
Call ended with all metadata
E04
webhook
lead_disposition_changed
Call disposition updated
E05
webhook
dnc_added
Number added to DNC list
GoHighLevel Triggers
T01
instant
Pipeline Stage Changed
Only native Zapier trigger — stage updated for opportunity
T02
webhook
Contact Created (webhook)
New contact created in GHL
T05
webhook
Opportunity Created
New opportunity created (webhook)
T08
webhook
Appointment Booked
New appointment scheduled (webhook)
Convoso Actions
A01
Create Lead
POST /leads — create a lead
A04
Add to DNC
POST /dnc — add to DNC list
GoHighLevel Actions
A01
Add/Update Opportunity
Creates or updates an opportunity in pipeline
A02
Add/Update Contact
Creates or updates a contact
A03
Stop All Workflows
Stops all active workflows for a lead
A04
Add Lead to Workflow
Adds lead to an existing GHL workflow
A05
Add Task
Adds a task to the account
Convoso API
POST
/leads
Create a lead
PUT
/leads/{id}
Update lead data
POST
/campaigns/leads
Add lead to campaign
GoHighLevel API
POST
/contacts/
Create contact
PUT
/contacts/{id}
Update contact
POST
/opportunities/
Create opportunity
PUT
/opportunities/{id}
Update pipeline stage
POST
/contacts/{id}/workflow/{workflowId}
Add to workflow

When an agent sets a call disposition in Convoso, the automation maps it to the correct GoHighLevel action:

Disposition CRM Stage / Action Stage
Interested Move deal stage → Qualified SQL / Qualified
Booked / Meeting Set Create calendar event + stage update Meeting Scheduled
Not Interested Update contact status → Disqualified Disqualified
No Answer Re-queue + follow-up task or SMS Attempted (retry)
Voicemail Left Set contact status → Attempted Attempted
Callback Requested Create CRM task → Schedule Callback Callback Scheduled
Wrong Number Flag phone field as invalid Invalid
DNC Requested Set opt-out flag + suppress contact Opted Out
Busy Re-queue with delay timer Re-queue

All fields passed on every Convoso call event — mapped to GoHighLevel fields. Highlighted fields are critical for automation:

lead_id
campaign_id
phone
call_duration
disposition
recording_url
tcpa_status
dnc_check_result