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Kixie
Sales Dialer / CRM Native
Copper CRM logo
Copper CRM
Google Workspace Native

Copper CRM + Kixie Integration

Connect Kixie to Copper CRM — 4 trigger events, 2 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.

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4 Triggers
2 Actions
API Key
Zapier Available
30-day support
Kixie has native integrations with HubSpot, Salesforce, Zoho, GoHighLevel, Pipedrive and ActiveCampaign — no Zapier needed for those. Use Zapier for all other CRMs.
Automation Builder — Real Triggers & Actions
Click any event to select
Kixie Triggers
T01
Call Completed
Call ends with all metadata
instant
T02
Call Missed
Inbound call missed
instant
T03
New SMS Received
Inbound SMS received
instant
T05
Disposition Set
Agent sets call disposition
instant
Copper CRM Actions
A01
Create Person
Creates a new person/contact
action
A08
Create Activity
Logs an activity on a record
action
Field Mapping
Dialer → CRM
contact_phone
Contact.Phone / Lead.Phone
contact_name
Contact.Name / Lead.Name
contact_email
Contact.Email / Lead.Email
call_direction
Activity.Type (Inbound/Outbound)
call_duration
Activity.Duration
disposition
Contact.Lead_Status / Deal.Stage
notes
Activity.Notes / Call.Description
recording_url
Activity.Recording / Custom Field
agent_name
Activity.Owner / Task.Assigned_To
timestamp
Activity.Date / Call.Date
voicemail_url
Activity.Voicemail / Custom Field
campaign_name
Lead.Source / Contact.Campaign
ai_summary
Activity.Notes / Custom Field
Kixie Triggers
T01
instant
Call Completed
Call ends with all metadata
T02
instant
Call Missed
Inbound call missed
T03
instant
New SMS Received
Inbound SMS received
T05
instant
Disposition Set
Agent sets call disposition
Copper CRM Triggers
T03
polling
New Opportunity
New opportunity created
Kixie Actions
A01
Automated LeadCaller
Places automated call to rep then connects lead
A02
Auto-SMS
Sends automated SMS from agent's Kixie number
A03
Voicemail Drop
Drops pre-recorded voicemail on call
A06
Schedule Auto-Call
Schedules a call for a future date/time
Copper CRM Actions
A01
Create Person
Creates a new person/contact
A08
Create Activity
Logs an activity on a record
Kixie API
POST
/api/v2/call
Initiate Auto-Call
POST
/api/v2/sms
Send Auto-SMS
POST
/api/v2/contact
Create/update contact
Copper CRM API
POST
/v1/people
Create person
POST
/v1/opportunities
Create opportunity

When an agent sets a call disposition in Kixie, the automation maps it to the correct Copper CRM action:

Disposition CRM Stage / Action Stage
Interested Move deal stage → Qualified SQL / Qualified
Booked / Meeting Set Create calendar event + stage update Meeting Scheduled
Not Interested Update contact status → Disqualified Disqualified
No Answer Re-queue + follow-up task or SMS Attempted (retry)
Voicemail Left Set contact status → Attempted Attempted
Callback Requested Create CRM task → Schedule Callback Callback Scheduled
Wrong Number Flag phone field as invalid Invalid
DNC Requested Set opt-out flag + suppress contact Opted Out
Busy Re-queue with delay timer Re-queue

All fields passed on every Kixie call event — mapped to Copper CRM fields. Highlighted fields are critical for automation:

call_id
direction
agent_email
agent_name
contact_phone
contact_name
contact_email
call_duration
disposition
call_notes
recording_url
timestamp