Kixie
Sales Dialer / CRM Native
ActiveCampaign
Automations · Deals · CRM
ActiveCampaign + Kixie Integration
Connect Kixie to ActiveCampaign — 4 trigger events, 3 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.
Automation Builder — Real Triggers & Actions
Click any event to select
Kixie Triggers
T01
Call Completed
Call ends with all metadata
instant
T02
Call Missed
Inbound call missed
instant
T03
New SMS Received
Inbound SMS received
instant
T05
Disposition Set
Agent sets call disposition
instant
ActiveCampaign Actions
A01
Create or Update Contact
Upsert contact with all fields
action
A02
Add Tag to Contact
Adds tag to an existing contact
action
A07
Add to Automation
Enrolls contact in an automation
action
Field Mapping
Dialer
→
CRM
contact_phone
→
Contact.Phone / Lead.Phone
contact_name
→
Contact.Name / Lead.Name
contact_email
→
Contact.Email / Lead.Email
call_direction
→
Activity.Type (Inbound/Outbound)
call_duration
→
Activity.Duration
disposition
→
Contact.Lead_Status / Deal.Stage
notes
→
Activity.Notes / Call.Description
recording_url
→
Activity.Recording / Custom Field
agent_name
→
Activity.Owner / Task.Assigned_To
timestamp
→
Activity.Date / Call.Date
voicemail_url
→
Activity.Voicemail / Custom Field
campaign_name
→
Lead.Source / Contact.Campaign
ai_summary
→
Activity.Notes / Custom Field
Kixie Triggers
T01
instantCall Completed
Call ends with all metadata
T02
instantCall Missed
Inbound call missed
T03
instantNew SMS Received
Inbound SMS received
T05
instantDisposition Set
Agent sets call disposition
ActiveCampaign Triggers
T04
instantDeal Stage Changed
Deal moved to a different stage
T06
instantTag Added to Contact
Specified tag added to contact
Kixie Actions
A01
Automated LeadCaller
Places automated call to rep then connects lead
A02
Auto-SMS
Sends automated SMS from agent's Kixie number
A03
Voicemail Drop
Drops pre-recorded voicemail on call
A06
Schedule Auto-Call
Schedules a call for a future date/time
ActiveCampaign Actions
A01
Create or Update Contact
Upsert contact with all fields
A02
Add Tag to Contact
Adds tag to an existing contact
A07
Add to Automation
Enrolls contact in an automation
Kixie API
POST
/api/v2/call
Initiate Auto-Call
POST
/api/v2/sms
Send Auto-SMS
POST
/api/v2/contact
Create/update contact
ActiveCampaign API
POST
/api/3/contacts
Create or update contact
POST
/api/3/contactTags
Add tag to contact
When an agent sets a call disposition in Kixie, the automation maps it to the correct ActiveCampaign action:
| Disposition | CRM Stage / Action | Stage |
|---|---|---|
| Interested | Move deal stage → Qualified | SQL / Qualified |
| Booked / Meeting Set | Create calendar event + stage update | Meeting Scheduled |
| Not Interested | Update contact status → Disqualified | Disqualified |
| No Answer | Re-queue + follow-up task or SMS | Attempted (retry) |
| Voicemail Left | Set contact status → Attempted | Attempted |
| Callback Requested | Create CRM task → Schedule Callback | Callback Scheduled |
| Wrong Number | Flag phone field as invalid | Invalid |
| DNC Requested | Set opt-out flag + suppress contact | Opted Out |
| Busy | Re-queue with delay timer | Re-queue |
All fields passed on every Kixie call event — mapped to ActiveCampaign fields. Highlighted fields are critical for automation:
call_id
direction
agent_email
agent_name
contact_phone
contact_name
contact_email
call_duration
disposition
call_notes
recording_url
timestamp