Convoso
TCPA Compliant / AI Scoring
ActiveCampaign
Automations · Deals · CRM
ActiveCampaign + Convoso Integration
Connect Convoso to ActiveCampaign — 3 trigger events, 3 CRM actions, full field mapping and real-time sync. Custom-built, production-grade. Live in 5–10 business days.
Automation Builder — Real Triggers & Actions
Click any event to select
Convoso Triggers
E01
call_ended
Call ended with all metadata
webhook
E04
lead_disposition_changed
Call disposition updated
webhook
E05
dnc_added
Number added to DNC list
webhook
ActiveCampaign Actions
A01
Create or Update Contact
Upsert contact with all fields
action
A02
Add Tag to Contact
Adds tag to an existing contact
action
A07
Add to Automation
Enrolls contact in an automation
action
Field Mapping
Dialer
→
CRM
contact_phone
→
Contact.Phone / Lead.Phone
contact_name
→
Contact.Name / Lead.Name
contact_email
→
Contact.Email / Lead.Email
call_direction
→
Activity.Type (Inbound/Outbound)
call_duration
→
Activity.Duration
disposition
→
Contact.Lead_Status / Deal.Stage
notes
→
Activity.Notes / Call.Description
recording_url
→
Activity.Recording / Custom Field
agent_name
→
Activity.Owner / Task.Assigned_To
timestamp
→
Activity.Date / Call.Date
voicemail_url
→
Activity.Voicemail / Custom Field
campaign_name
→
Lead.Source / Contact.Campaign
ai_summary
→
Activity.Notes / Custom Field
Convoso Triggers
E01
webhookcall_ended
Call ended with all metadata
E04
webhooklead_disposition_changed
Call disposition updated
E05
webhookdnc_added
Number added to DNC list
ActiveCampaign Triggers
T04
instantDeal Stage Changed
Deal moved to a different stage
T06
instantTag Added to Contact
Specified tag added to contact
Convoso Actions
A01
Create Lead
POST /leads — create a lead
A04
Add to DNC
POST /dnc — add to DNC list
ActiveCampaign Actions
A01
Create or Update Contact
Upsert contact with all fields
A02
Add Tag to Contact
Adds tag to an existing contact
A07
Add to Automation
Enrolls contact in an automation
Convoso API
POST
/leads
Create a lead
PUT
/leads/{id}
Update lead data
POST
/campaigns/leads
Add lead to campaign
ActiveCampaign API
POST
/api/3/contacts
Create or update contact
POST
/api/3/contactTags
Add tag to contact
When an agent sets a call disposition in Convoso, the automation maps it to the correct ActiveCampaign action:
| Disposition | CRM Stage / Action | Stage |
|---|---|---|
| Interested | Move deal stage → Qualified | SQL / Qualified |
| Booked / Meeting Set | Create calendar event + stage update | Meeting Scheduled |
| Not Interested | Update contact status → Disqualified | Disqualified |
| No Answer | Re-queue + follow-up task or SMS | Attempted (retry) |
| Voicemail Left | Set contact status → Attempted | Attempted |
| Callback Requested | Create CRM task → Schedule Callback | Callback Scheduled |
| Wrong Number | Flag phone field as invalid | Invalid |
| DNC Requested | Set opt-out flag + suppress contact | Opted Out |
| Busy | Re-queue with delay timer | Re-queue |
All fields passed on every Convoso call event — mapped to ActiveCampaign fields. Highlighted fields are critical for automation:
lead_id
campaign_id
phone
call_duration
disposition
recording_url
tcpa_status
dnc_check_result